Search the 21 jobs at Mukuru

As a Software Engineering Team Lead, you will lead and mentor a team of software engineers, ensuring high-quality software delivery while implementing process improvements. You will use your technical expertise in PHP and Symfony to guide the team in an Agile environment, collaborating with cross-functional teams and supporting the professional development of team members.

The In-country Skills Development Partner will manage compliance with skills development legislation and implement related training initiatives. Responsibilities include partnering with institutions, assessing skills gaps, creating learning materials, facilitating training interventions, and managing reporting requirements. The role requires strong analytical, communication, and project management skills to enhance organizational skills development and support strategic objectives.

The Regional Sales Supervisor is responsible for overseeing the sales operations in their region, guiding and motivating sales agents, monitoring performance, activating new agents, scouting for new locations, and managing documentation and reporting. This role also involves liaising with marketing teams and ensuring proper training for staff.

As a Floating Brand Ambassador, you'll ensure exceptional customer service during operations, maintain safety and cleanliness at the branch, monitor and manage queues, handle basic customer inquiries, and assist with compliance training. You'll coordinate with tellers and external entities to ensure smooth banking experiences while upholding security and operational protocols.

The Software Engineering Team Lead will mentor a development team, oversee project ownership, ensure quality standards and user requirements are met, drive process improvements, collaborate with cross-functional teams, and promote professional growth through regular feedback and performance reviews.

The Commissions Analyst is responsible for maintaining and optimizing commission models to align with business growth and profit objectives. Duties include data analysis, governance of commission structures, collaboration with cross-functional teams, and providing data-driven insights to support decision-making. The role requires a strong understanding of financial modelling and compliance in a sales-driven environment.

The Scheduler is responsible for managing stock levels, ensuring cash availability through liaising with banks and external parties, overseeing teller functions for optimal performance, and providing world-class customer service. Key tasks include micro-funding planning, conducting reconciliations, and maintaining effective communication with agents and other departments.

The Head of Brand and Product Marketing will shape Mukuru’s brand identity, drive product awareness, and lead a high-performing marketing team. Responsibilities include developing global brand and product strategies, overseeing digital and marketing campaigns, ensuring budget management, leveraging data insights, and collaborating with stakeholders to enhance customer journeys.

As a Software Engineer, you will design and maintain .NET Core applications, develop RESTful APIs, manage MySQL databases, and collaborate with teams. You will also participate in code reviews, testing, and contribute to process improvements.

As a Senior Software Engineer at Mukuru, you will write exemplary code, participate in design and implementation of features, and mentor junior team members. You'll engage in technical decision-making and improve engineering quality within the team, working on impactful projects in a collaborative, innovative environment.

The Risk Manager will oversee risk-related activities for Mukuru, managing risk assessments, regulatory compliance, crisis management, and training initiatives. This role involves implementing risk mitigation strategies, ensuring operational resilience, and providing insights to enhance the company's risk management approaches across its markets and expansion efforts.

As a Data Scientist at Mukuru, you will develop and maintain analytical models to provide data-driven insights that inform business decisions across Sales, Customer Experience, and Marketing. You will collaborate with stakeholders, translate requirements into data models, and ensure data quality for analytics. The role requires advanced analytics, communication of findings, and adherence to MLOps best practices.

The Junior Market Developer will drive market penetration for the Wallet & VAS business, manage customer acquisition and retention, oversee project implementation, and support budgeting processes. This role collaborates with various internal departments and external partners to foster sustainable growth.

The Regional Sales Supervisor is responsible for overseeing sales operations, managing a team of Agents and Information Officers, and developing client relationships. Key responsibilities include executing sales strategies, monitoring performance, conducting training sessions, and fostering teamwork to achieve sales objectives in the region.

The Regional Sales Supervisor will oversee a team, manage client relationships, develop sales strategies, monitor performance, and provide training. This role involves market analysis, team mentorship, and ensuring high service standards to drive sales growth in the assigned region.

As a Regional Sales Supervisor, you will lead and manage sales operations within your region, overseeing a team of Super Service Providers, fostering client relationships, analyzing sales performance, and implementing strategies for growth and service excellence.

The Territory Sales Supervisor for the China Market is responsible for driving sales growth through overseeing retail sales, engaging with agents, managing marketing efforts, and expanding the brand's presence in sending countries. Key duties include advising agents, analyzing transaction statistics, ensuring marketing collateral availability, and managing the sales budget. This role requires travel and strong communication in English and Chinese.

The Cross-Functional Consultant provides excellent customer support to clients in the China corridor. Responsibilities include assisting with order creation, verifying documents, making inbound and outbound calls, managing customer queries, and onboarding clients efficiently. They also ensure compliance with FICA regulations and assist agents with customer-related support while maintaining the brand's integrity.

The Floating Brand Ambassador will manage day-to-day operations including transaction processing as a teller, customer service, compliance with financial regulations, and housekeeping duties. The role requires adaptability to fill various positions and a commitment to customer satisfaction and security. The Ambassador will also monitor queues and maintain a safe environment for clients and staff.

The Junior Market Developer is responsible for executing the Wallet & VAS strategy by driving market penetration, managing business relationships, and identifying new business opportunities. Key responsibilities include coordinating with various departments, overseeing project implementation, developing budgets, and understanding market dynamics for informed decision-making.