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At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Tasks and responsibilities:
• Have an overview of inbound marketing processes
• Optimize the lead-to-customer conversion rate and increase funnel marketing efficiencies
• Forge strong communication between marketing and sales teams with the goal of generating quality leads, customer acquisition, and retention
• Create new marketing tactics leveraging content marketing, lead nurture, and other approaches to achieve specific business outcomes (qualified leads and conversions)
• Plan data selection and segmentation; identify, test, and refine segments for Infobip products and services; prepare campaign lists
• Leverage the Marketing Automation system to create and manage various campaign types from end to end - from ideation and implementation to result tracking and analysis
• Measure and analyze results and optimize email nurture campaigns, as well as email campaigns, for different user segments
• Set up and optimize lead scoring and attribution models between Marketing Automation and Sales/CRM to enable higher conversions of quality leads
• Create regular reports internally, for our sales and leadership teams, to demonstrate the incremental revenue achieved through marketing efforts
• Work with content and design teams to constantly improve the effectiveness of email, SMS, or other channel campaigns
• Cooperate with sales and CRM teams to ensure the accuracy of the database
• Liaise closely with other departments and engage stakeholders to ensure the CRM strategy and tools are fully embedded across all
• Continuously work on improving subscriber lists for newsletters and campaigns
Qualifications
• You have experience with email marketing, marketing automation, or inbound marketing
• Experience with marketing automation systems, CRMs, and integration of both; Specific experience with marketing automation tools (e.g. Hubspot, RD Station, Eloqua) is necessary.
• Experience with Salesforce (SFDC) highly desirable
• Expertise in marketing automation/setting up nurture and content flows, in addition to custom campaigns
• Expertise in list selection and processing (de-duping, managing opt-outs), campaign set-up testing, tracking/campaign analytics, and overall success management
• Good overall knowledge about online and offline marketing channels in B2B
• Good knowledge in marketing analytics, with experience analyzing customer and prospect data to create actionable segments and deliver results
• Account-based/database marketing experience
• Previous experience in B2B/IT tech, SaaS is an advantage
• Knowledge on creating UTM codes and campaign attribution
• Fluent in English (most meetings are in EN), desirable Spanish
• Excellent knowledge in Microsoft Office, specifically Excel and Powerpoint
• Excellent interpersonal and communication skills
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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