Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
Job Summary:
As a La-Z-Boy Market Sales Manager, get ready to ignite your career in a role that's all about driving sales, nurturing team growth, and becoming the ultimate champion of the La-Z-Boy brand within your market. You'll lead a dynamic team of sales professionals, empowering them with the skills and know-how to create unforgettable customer journeys and exceed our sales goals. Your strategic prowess and knack for clear communication will be crucial as you take on the responsibility of managing the profit and loss for a group of La-Z-Boy retail stores, where annual revenue ranges from an impressive $25-55 million. If you're passionate about delivering results and ready to make a real impact, this is the opportunity you've been waiting for. Join us in shaping the future of comfort and style with La-Z-Boy!
Job Description:
KEY RESPONSIBILITIES:
- Leads the charge as a passionate brand ambassador, creating a compelling picture of the La-Z-Boy vision and strategy to ensure unforgettable guest experiences that resonate long after they leave the store.
- Construct powerhouse teams that harness diverse skills and perspectives, uniting them to achieve shared goals. Key participant in building store teams, especially Store Managers, Designers and Sales managers.
- Demonstrates pride and consistency in maintaining store and product presentation, creating an inspired store experience.
- Masters the art of multi-mode communication, tailoring messages to resonate and inspire across diverse audiences. Routinely visits stores within the market. These visits consist of store standards review, metric review and assessment and evaluation of store team members.
- Empowers every team member to excel by instilling deep understanding and flawless execution of sales and design processes, cultivating a team of true experts. Provides ongoing coaching and development, preparing teams to seize new opportunities within the organization.
- Cultivates an environment of psychological safety and mutual respect, igniting a passion for continuous learning and growth among all team members.
- Responsible for the P&L performance for all stores in the market, reviewing each statement with the store leadership team and provide coaching to achieve objectives. Proactively lead the stores on utilizing all key metrics to drive results across your market.
- Acts as the point person for driving company initiatives within the market. Helps to drive adherence to the company business plan and develops strategies to address opportunities within in their market, even if it’s not part of the Division-wide business plan.
SCOPE & IMPACT:
Executive in charge of 8-15 stores with an annual revenue of $25-55 million. There are typically 8-15 direct reports and a total of 50-150 employees that are within their scope of responsibility. Accountable for meeting budgets and sales goals and driving business metrics (i.e. increased average ticket, improved conversion, higher sales volume) to reach goals.
MINIMUM REQUIREMENTS:
- Bachelor’s Degree in Science/Arts or Business Administration with 8-10 years of relevant experience or equivalent.
- 5+ years supervisory/leadership experience
- Up to 80% Travel
PREFERRED REQUIREMENTS:
- Highly developed interpersonal and communication skills and track record of experience in building effective and productive working relationships with cross-functional teams
- Proven analytical ability utilizing information technologies in managing the business to translate into strategic plans.
- Proven history of managing a team, improving team’s performance and productivity
SUPERVISORY RESPONSIBILITIES: Responsible for directing 10-18 other employees’ daily work activities and to undertake the following employment actions: hiring, termination, corrective action and performance reviews.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Office environment / no specific or unusual physical or environmental demands.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
Weekly Hours:
40
Work Shift:
At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [email protected] or by calling 734-242-1444.
What We Do
La-Z-Boy Incorporated brings the transformational power of comfort to people, homes, and communities around the world—a mission that began when our founders invented the iconic recliner in 1927. Today, we operate as a vertically integrated furniture manufacturer and retailer, committed to uncompromising quality and compassion for our consumers.
Our Retail segment consists of 184 company-owned La-Z-Boy Furniture Galleries® stores and is part of a broader network of over 350 La-Z-Boy Furniture Galleries®, serving customers nationwide when coupled with La-Z-Boy.com. Joybird®, an ecommerce retailer and manufacturer of modern upholstered furniture, has 12 stores in the U.S. In our Wholesale segment, we manufacture comfortable, custom furniture for our Furniture Galleries® and a variety of retail channels: England Furniture Co., which offers custom upholstered furniture, and casegoods brands Kincaid®, American Drew®, and Hammary®, which provide pieces that make every room feel like home.
The La-Z-Boy Incorporated state-of-the-art, LEED-certified world headquarters is located in Monroe, Michigan. This location along with our Innovation Center in Dayton, Tennessee, and all our North American manufacturing locations all represent our commitment to the environment—we integrate sustainable business practices to reduce the impact of our operations.
Being a great employer isn’t limited to our sustainability or record-breaking safety performance; it also means being a good corporate citizen. In FY 2023, La-Z-Boy Incorporated and the La-Z-Boy Foundation granted more than $3 million to non-profit organizations through monetary and in-kind donations. Our signature partnership with Ronald McDonald House Charities® (RMHC®) helps give families a comfortable home away from home while their children receive much-needed medical care, as we’ve donated more than 15,000 pieces of furniture to RMHC® homes.
Join our team to impact the world through comfort.
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