Market Manager

Posted 13 Days Ago
Be an Early Applicant
Chicago, IL
Senior level
eCommerce
The Role
As a Market Manager, you'll enhance market performance by analyzing data and engaging with local expertise. Responsibilities include managing supply, prioritizing leads, identifying merchant opportunities, and working with sales teams to optimize deals. Success in this role requires strong communication skills and a metrics-driven approach.
Summary Generated by Built In

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

Groupon operates as an experiences marketplace, providing individuals with diverse opportunities to fully enjoy their local environments and travel destinations. Through its real-time mobile commerce platform, Groupon facilitates connections with local businesses, live events, and more, enabling users to explore a wide array of experiences, both familiar and novel, that contribute to a rich and enjoyable life. Beyond enhancing personal experiences, Groupon also plays a vital role in supporting and fortifying local businesses, thereby fostering the growth of robust and lively communities. Despite its global presence and a workforce spanning multiple continents, Groupon maintains a corporate culture that fosters innovation, rewards a willingness to take risks, and celebrates achievements, making it an appealing environment for career growth and advancement.


We are seeking engaged candidates to fulfill the Market Manager position which is a Global team and will support  the Markets in INTL and North America,   

Your specific mission as a Market Manager is to enhance the performance of a designated Market within INTL or NA. This includes achieving better customer engagement signals and market financial metrics. To achieve this, you'll use a blend of market and inventory data, combined with your cultivated local expertise, to understand each market's unique demands. Your responsibilities encompass identifying target neighborhoods, services to prioritize, and structuring deals optimally.


In this role, you'll be the guardian of the supply on our platform within your territory, handling lead prioritization, spotting new merchant opportunities, working closely with the Sales teams on deal approvals, and overseeing live supply.

Your influence extends to merchandising and marketing for your assigned divisions, as you identify top supply to feature and operationalize key assets. We seek a candidate who is metrics-driven, demonstrates strong ownership, possesses excellent communication skills, and has the ability to influence without formal authority.


We are a company that offers the "best of both worlds" - the resources and scale of a larger organization, combined with the autonomy that allows an individual to make a significant impact. Our team is characterized by curiosity, fun, intensity, and a deep commitment to supporting local businesses. If you're ready to grow your career while making a meaningful impact, we invite you to join us as a Market Manager.


Your day-to-day responsibilities in this role will include:

  • Develop, monitor, and execute a localized assortment strategy and marketing approach to achieve significant growth within your markets.
  • Shaping the assortment strategy for your territory, including acquiring additional supply for specific services, focusing sales team efforts on targeted neighborhoods, and structuring deals in alignment with market needs.
  • Assuming operational and execution ownership of the day-to-day assortment mix and marketing strategy for your territory, managing supply quality, determining the merchandising mix, and staying ahead of local trends.
  • Reviewing and optimizing newly submitted deals, working closely with sales representatives to secure optimal deal structures from merchants, and projecting how new deals will perform in the market.
  • Utilizing data and reporting to refine the local lead targeting aspect of assortment strategy, bringing in the most relevant supply to the market.
  • Identifying top-performing and potential supply to feature in marketing and merchandising assets, such as homepage and landing page carousels, email sends, and Sponsored Listing placements.
  • Using data to assess market performance, gaining a deep understanding of what works well in the territory and identifying opportunities for optimization.


This Market Manager role offers the opportunity to be part of our dynamic team and contribute to our mission of helping local businesses thrive. If you're passionate about local markets, data-driven strategies, and tailoring offerings to local preferences, we invite you to join us and be a part of our journey to support local communities and foster growth.


We're excited about you if you have:

  • BA/BS degree or equivalent experience; at least 1 year experience in analytics, city planning or sales preferred, but not required
  • Outstanding analytical, communication, and business skills (required)

  • Analytically strong with the ability to challenge and think outside the box

  • Able to quickly establish credibility

  • Able to work as a team and capable of delivering objectives

  • Personal flexibility, a hands-on approach, and strong people skills must come naturally

  • Ability to clearly articulate messages to a variety of audiences

  • Excellent commercial knowledge within e-commerce and online marketplaces

  • Strong record of implementing go-to-market strategies

  • Proven self-starter

  • Well-organized and able to prioritize

  • Ability to make data-driven decisions

  • Knowledge and experience of using Salesforce and Tableau

  • Good knowledge of Excel (Vlookups, pivot tables, etc.)

  • Advanced knowledge of Google Docs, Sheets, Forms, and Slides, with particular emphasis on Sheets.

  • English language skills, both written and spoken, enabling effective communication and collaboration in diverse professional settings.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at grouponcareers.com.

The Company
HQ: Chicago, IL
10,812 Employees
On-site Workplace
Year Founded: 2008

What We Do

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities.

With employees spread across multiple countries, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. We encourage employees to embrace change, adapt to new circumstances, and find creative solutions to the challenges we face.

Does that sound like a great way to grow your career? If you possess the ambitious drive and hands-on talent that resonate with our vision, we encourage you to check out our current opportunities with #TeamGroupon.

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