Maritime Services Coordinator

, India

Job Family Group:

Maritime

Worker Type:

Regular

Posting Start Date:

April 29, 2025

Business unit:

Downstream and Renewables

Experience Level:

Early Careers

Job Description:

Proposition:

Join Shell Shipping & Maritime’s Assurance team in Chennai, where you'll support both local and global Shell and Joint Venture businesses. Our team is a vibrant and positive place to work, valuing diversity of experience and thought. We believe in fostering an inclusive culture and work environment where you can thrive, innovate, develop, and most importantly, be yourself.

Our team, composed of diverse nationalities, collaborates with vessel operators from around the globe. We cherish an inclusive environment where different values and perspectives are celebrated, with safety as the top priority in every activity.

Expect plenty of support and encouragement while you’re here. You'll work alongside people who share your passion for safety and compliance. We place a high value on career growth, and with significant changes impacting our industry, you'll have opportunities to develop new areas of expertise and tackle rewarding challenges in the digital space as we pioneer new ways of working.

Where You Fit In?

The purpose of the role is to administer the provision of ship inspections and expediting to internal Shell customers and external third parties. The chosen candidate will deliver these services in-line with requirements and KPI’s set by the managers. 

What is the Role?  

In this role, you will apply your expertise to:  

• Confirm KYC compliance checks on customers are valid.

• Setting up an inspection end to end. Manage the relationship with customer, the inspector, and the ship. Invoicing the customer throughout.

• Process excellence experience and CI would be good.

• Selection and appointment of compliant and suitable ship inspection or expediting company

• Liaison with internal and external customers and contractors

• Scheduling inspection and expediting activities

• Monitoring progress of activities and advising customers in a timely manner

• Input and maintenance of defined data within Global Maritime Assurance System (GMAS)

• Distribution of reports 

• Maintenance of financial data in Excel and SAP

• Prepare and deliver monthly and quarterly presentations to management on delivery against KPIs

• Processing vendor invoices in SAP

• Creating Sales Orders in SAP to invoice internal and external customers.

• Monitor payment status from internal and external customer and take appropriate action to resolve any issues.

• The incumbent will also be expected to manage any additional tasks of administrative nature from time to time as required by the business. All activities must be in line with Group compliance frameworks.

• This role is operational in nature and depends heavily on timely completion of activities.

What We Need from You?  

• Fresh University graduates with a background in logistics or Supply Chain are welcome to apply.

• Experience with customer services in the past would be advantageous.

• Maritime expertise is  preferred.

• Process excellence experience and CI would be good to have.

• Accurate data processing skills and production of reports of a high quality in the English language.

• The ability to maintain an organized schedule to handle multiple customers and workstreams, and effect efficient turn-around times by suitable prioritization is vital.

• Knowledge of Shipping and Trading software such as Radar, GMAS and SAP along with good IT skills.

• Familiarity with Group compliance frameworks especially in relation to KYC.

• Knowledge of key waterways would be good. Candidate would be cross-trained them to help with the international team.

• A team player

• Good communicator (oral and written).

 An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.