About the RoleAs the Manager, Talent Management Operations, you will sit within HR’s Talent Management organization and will play a key role in the execution and administration of talent management processes, supporting the organization’s strategic HR initiatives. Reporting to the Senior Manager, Talent Management Operations, this role will ensure smooth operations of talent programs and provide data-driven insights to improve effectiveness.What You'll Do
- Support the design and development of Talent Management strategic initiative charters and KPIs
- Support program management and tracking, as well as data collection and reporting to drive a single view and understanding of Talent Management activities at any given time
- Generate and analyze reports on key talent metrics, providing insights to HR and business leaders.
- Conduct vendor and contract management; operate as a key point of contact for Global Procurement, when needed
- Evaluate and monitor intake / demand against resource allocation to drive insights around efficiency and Talent Management’s service level to the business
- Support Talent Management’s budget design and tracking, as well as the design of processes used within Talent Management to request and spend budget
- Drive Talent Management organization meeting design and cadence (e.g., All Hands meetings, Lunch and Learns, etc.)
- Collaborate with the Senior Manager to identify and implement process improvements in talent operations.
- Monitor projects, learning curriculum, and participation at a macro level to track ROI and identify synergistic opportunities
- Maintain learning intake and monitoring when needs span full enterprise as opposed to target populations
- Determine and implement technology and other resources that can automate and drive efficiency within Talent Management
- Partner with HR and business stakeholders to ensure seamless program administration and implementation
- Manage and maintain talent management systems, ensuring data integrity and accurate reporting.
- Support change management efforts related to talent programs and system enhancements, as well as Learning Operations and Learning governance, as needed
Who You Are
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 4+ years of experience in talent management operations, HR, or a related field.
- Experience with HR systems and reporting tools, with a strong understanding of data management.
- Strong organizational and project management skills.
- Ability to work collaboratively and influence stakeholders at various levels.
- Excellent communication skills and attention to detail.
- Experience with process improvement initiatives is a plus.
Top Skills
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.
Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.
Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.
We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
