About the RoleAs the Manager of Store Strategy and Planning, you will support the development and delivery of store strategies that enable our brands to deliver strong earnings and create competitive advantage, focusing on the employee and customer experience and product initiatives. You will be responsible for reviewing analyses, developing presentations, and supporting alignment of strategies and plans. You are passionate about stores and our product, the customer and are energized by solving problems and unleashing the potential of the future.What You'll Do
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Support strategies and processes using a customer-centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity.
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Analyze operational processes, identify best practices, and benchmark areas for improvement to balance cost, service, and productivity; own the implementation of proposed changes to achieve desired results.
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Spend time with Field leaders in stores to understand their needs and pain points, to identify solutions that simplify workload.
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Create the conditions for consistent and efficient execution of operational brand standards in stores.
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Represent the brand and understand the competition and retail landscape.
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Adapt team priorities to respond to customer and business partner needs.
Who You Are
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Able to identify opportunities within the store environment and offer solutions to improve the overall customer and employee.
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experience.
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Experience managing complex projects, timelines, and deliverables with a high degree of attention to detail.
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Able to set specific and measurable performance objectives and strive to meet and/or exceed the performance standard.
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Self-sufficient, leverage resources and team members to identify and implement sustainable solutions.
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Strong written and oral communication skills, critical thinking and business curiosity.
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Expert in Microsoft Suite and workflow management applications.
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Flexible to workdays, nights, weekends, and holidays to meet the needs of the business; with the ability to travel overnight as required.
Top Skills
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.
Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.
Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.
We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
