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The Program Manager for B2B Sales Strategy & Operations will drive growth in Optimum's B2B sector by providing data-driven insights, creating strategic sales plans, and collaborating with sales and marketing teams to enhance business acquisition and customer retention through effective account management and campaign execution.
The Program Manager for B2B Sales Strategy & Operations at Optimum is responsible for driving growth through data-driven insights and strategic planning. The role involves collaborating with sales teams to develop targeted programs, utilizing advanced analytics to identify opportunities, and creating actionable plans to enhance customer retention and revenue maximization.
The Program Manager will drive B2B growth and market expansion by delivering actionable insights, designing programs, and providing data-driven recommendations to the sales team. Responsibilities include collaborating with sales to create account plans, implementing campaigns in Salesforce, performing market analysis, leveraging data insights for strategic engagement, and ensuring effective communication of strategies and insights to achieve revenue objectives.
The Program Manager for B2B Sales Strategy & Operations at Optimum will enhance growth and market expansion through data-driven insights and strategic planning. Key responsibilities include collaborating with sales teams, designing targeted programs, managing sales campaigns in Salesforce, performing market analysis, and leveraging analytics to improve sales effectiveness and customer retention.
The Program Manager B2B Sales Strategy & Operations will drive growth and market expansion by delivering insights, aligning sales initiatives with business development strategies, and managing sales campaigns in Salesforce. They will leverage data analysis to enhance customer retention and support sales objectives through collaboration with various teams.
The Program Manager drives B2B growth at Optimum by delivering actionable insights, crafting targeted programs, and supporting the National Sales team with data-driven recommendations to boost new business acquisition and customer retention.
The Manager - Account Service at Optimum is responsible for maintaining customer relationships and ensuring service excellence. The role involves conducting account reviews, managing escalations, and collaborating across departments to improve service delivery. The candidate will analyze billing issues and support customer service initiatives.
The Manager Software Development will lead an engineering team, overseeing software development projects, driving technology roadmaps, and fostering collaboration across teams to deliver high-quality products that meet business objectives.
The Sales Engineer at Optimum provides presale and post-sale implementation support for complex voice, data, and video solutions. They assist in customer consultations, sales presentations, and technical requirements analysis while ensuring customer satisfaction. This role includes collaboration with various departments and post-sale support to enhance retention and sales success.
As a Telecommunications SME in the Government Sector at Optimum, you will expand market share by acquiring government clients, executing strategic sales plans, and delivering tailored solutions. Responsibilities include client relationship management, sales strategy, market analysis, compliance, and collaboration with various teams to ensure a seamless client experience.
Supervise and motivate a team of residential door-to-door Account Executives to achieve sales and customer growth targets. Provide coaching, set goals, ensure adherence to company policies, and develop skills through training. Foster effective cross-functional relationships and maintain attendance standards for team members.
The Security Administrator will document and maintain logs of cybersecurity incidents, assist in post-incident analyses, collaborate with incident responders, and track remediation of identified issues to ensure effective incident response and continuous improvement.
As the Director of Strategy Analytics & Operational Execution, you will lead initiatives to enhance customer journey by collaborating with cross-functional teams, providing insights through data analysis, overseeing reporting functions, and driving operational improvements that impact customer loyalty and business success.
As a Direct Sales Representative at Optimum, you will engage in door-to-door sales, customizing telecom solutions for customers. Your responsibilities include showcasing product features, closing sales, managing documentation, and building lasting customer relationships while meeting sales targets and adhering to compliance standards.
The Business Technical Analyst supports Contact Center operations by troubleshooting technical issues, managing communications with IT and vendors, and analyzing data to provide business insights. They ensure IT stability, optimize customer interactions, and maintain documentation while collaborating with business groups and conducting training sessions.
The Director of Business Development & Innovation will lead efforts to integrate generative AI solutions into products and services, driving revenue growth and improving operational efficiency. Key responsibilities include conducting market research, cultivating relationships with AI tech providers, collaborating with cross-functional teams, and developing strategic initiatives to capitalize on AI opportunities.
The Manager, Go to Market is responsible for executing the launch of pricing, promotions, and offers to enhance customer relationships and revenue. This role analyzes market data, collaborates cross-functionally, communicates strategy, and ensures deadlines are met for successful execution of marketing programs.
The Vice President of Research leads all consumer and industry research activities at Optimum. They are responsible for creating actionable insights, collaborating across business units, developing research strategies, and ensuring the quality of research projects. This role requires strong leadership, communication skills, and experience with emerging research technologies.
The Manager, Go to Market executes the successful launch of pricing, promotions, offers, and programs. This role involves analyzing market conditions, customer data, managing timelines across departments, and developing solutions for potential risks in new offers. Responsibilities include creating comprehensive strategies and maintaining communication with various teams to drive customer acquisition and retention.
The Vice President of Consumer Acquisition will lead demand generation efforts, drive customer growth through strategic segmentation and affiliate program management, oversee performance metrics, and manage budgets across multiple marketing channels.