Manager, Sales Operations

Posted 3 Days Ago
Be an Early Applicant
Massachusetts
Senior level
Information Technology • Security • Cybersecurity
The Role
The Manager of Sales Operations is responsible for enhancing sales effectiveness and processes, managing sales compensation, and conducting sales analytics. The role requires collaboration with various teams and involves managing global sales operations, assisting in lead processes, and ensuring data quality in Salesforce.
Summary Generated by Built In

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

About the job

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
 

Manager, Sales Operations will be responsible for improving sales effectiveness, process, and systems as part of the sales operations team. Manager, Sales Operations will also be responsible for assisting with sales compensation design, administering commissions plans, and performing sales analytics.  This position will involve developing close partnerships with cross-functional teams, including but not limited to Sales, Customer Support, Marketing, Finance, HR, and IT

Key Responsibilities include:

*Assist in managing the global sales operations function, partnering with cross-functional teams to identify system, data or process needs that can drive revenue growth
*Assist sales teams with quotes, appropriate revenue review requirements, and dashboards/reporting in Salesforce
*Partner with marketing and sales on lead generation process as well as assist in building systems to enable automated processing of potential prospects
*Assist with territory assignments and quota setting and commissions review.

* Ensure timely distribution and acceptance of quota letters and quarterly sales certification letters

*Work closely Human Resource and Finance team to track changes in sales employee data for new hires, terminations, transfers, compensation, and retroactive changes

*Oversee the support of preparation of key monthly commission reconciliation reports including reporting of monthly commission and sales attainment metrics.

*Periodic IC and sales reports based on KPIs e.g. MS, growth, units, value, attainment, metrics, YTD, contribution etc.

*Ad-hoc IC and sales analysis report

*A superior problem solver, possessing the initiative to look into the details and interpret the impact of key business drivers

*Excellent multi-tasker who has strong time and project management skills and understands the importance of planning in advance to meet deadlines that include multiple review points and iterations
*Perform lead, sales, pipeline, and other analysis to provide increased visibility to management
*Collaborate with Finance and Business Applications teams to establish and ensure standards for Salesforce and integrated system data quality (load, data hygiene, data integration)
*A strong team player with a positive, service-oriented attitude who drives process improvements to increase effectiveness of the team and minimize room for errors
*A self-starter and high-achiever with a focus on doing a great job
*Strong communicator, both written & verbal; reliable and responsive to email and phone communications
*Highest level of integrity and good judgment with the ability to effectively deal with highly sensitive, confidential information

You are: 

* An independent, hands-on individual who works well under pressure with a positive, service-oriented attitude and a startup mindset of willing to do anything and everything

 * An analytical thinker with superior problem solving and decision making skills, possessing the initiative to create presentations and analyses from scratch to answer questions and look into the details and interpret the impact of key business drivers

 * Extremely detail-oriented and organized with prior experience having gathered, structured, monitored, and validated data to ensure data integrity and detailed documentation; has developed a habit of checking the accuracy of data and analysis several times over before submitting for review

 * Excellent multi-tasker who is always “on it” with stellar time and project management skills; understands the importance of planning in advance to meet deadlines that include multiple review points and iterations

 * Strong communicator, both written & verbal; reliable and responsive to email and phone communications

Qualifications
*5+ years of experience in sales operations
*3+ years of experience having directly managed Salesforce and surrounding business processes such as forecasting, territory and quota setting, and data management; technical depth, having owned the configuration and administration of the system.

*3+ years of experience in sales compensation administration

*Experience in supporting a global sales team at a public SaaS company

*Salesforce and NetSuite experience preferred.

* Experience with reporting tools such as Xactly or a similar product

* Bachelor’s degree required

#Remote

Qualys is an Equal Opportunity Employer, please see our EEO policy.

Top Skills

NetSuite
Salesforce
The Company
2,736 Employees
On-site Workplace
Year Founded: 1999

What We Do

Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.
The Qualys Cloud Platform leverages a single agent to continuously deliver critical security intelligence while enabling enterprises to automate the full spectrum of vulnerability detection, compliance, and protection for IT systems, workloads and web applications across on premises, endpoints, servers, public and private clouds, containers, and mobile devices. Founded in 1999 as one of the first SaaS security companies, Qualys has strategic partnerships and seamlessly integrates its vulnerability management capabilities into security offerings from cloud service providers, including Amazon Web Services, the Google Cloud Platform and Microsoft Azure, along with a number of leading managed service providers and global consulting organizations. For more information, please visit http://www.qualys.com

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