As the Manager of Global Inbound Sales Development, you will lead a team of Sales Development Representatives (SDRs) responsible for converting inbound leads into qualified opportunities for Vimeo’s sales teams. This role is critical to the success of Vimeo’s pipeline, requiring a data-driven leader who can foster a high-performance culture, improve conversion rates, and drive predictable pipeline growth.
You will be responsible for managing the day-to-day operations of the SDR team, setting and achieving ambitious goals, and ensuring the team delivers an exceptional experience to prospective customers.
What you’ll do:
- Lead the SDR team to meet or exceed monthly, quarterly, and annual performance targets.
- Establish clear performance metrics, including activity levels, response rates, and lead-to-close conversion rates, and ensure the team is held accountable to them.
- Monitor and analyze team performance to identify blockers, improve efficiency, and refine workflows to drive higher conversion rates.
- Oversee hiring, onboarding, and training of new SDRs to build a scalable, high-performing team.
- Provide hands-on coaching and development through call shadowing, role-playing, and one-on-one feedback sessions.
- Deliver ongoing training on prospecting techniques, lead qualification best practices, and the use of tools and technologies.
- Foster a collaborative and inclusive team culture, empowering team members to perform at their best while supporting their professional growth.
- Partner closely with Marketing to align on campaign goals, ensure lead quality, and provide feedback on lead performance.
- Collaborate with Sales Operations to maintain clean data, improve workflows, and forecast potential pipeline gaps.
- Report on pipeline metrics and team performance, providing actionable insights to leadership.
Skills and knowledge you possess:
- 4+ years of experience in sales development, lead generation, or demand development roles.
- 2+ years of experience managing an SDR team.
- Proven ability to drive team performance and improve conversion rates through coaching, process optimization, and collaboration.
- Strong familiarity with CRM systems like Salesforce and sales engagement tools such as Outreach, SalesLoft, or Gong.
- Exceptional leadership skills, with a focus on team development and building a culture of accountability and inclusivity.
- Experience in hiring, onboarding, and scaling sales teams.
- Strong analytical skills with a track record of making data-driven decisions to optimize workflows and team performance.
- Excellent communication and collaboration skills to work cross-functionally with Marketing, Sales, and Operations.
- Experience in SaaS sales or a related field, with an interest in online video or creative industries a plus.
Base Salary Range:
- NYC Metro, Bay Area, Seattle, & Los Angeles: $83,000 - $115,000
This role also includes on-target commissions in addition to base salary.
Base salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include variable compensation and Restricted Stock Units (RSUs).
We also offer paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), fertility reimbursement, group term life insurances, wellbeing resources, and more.
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About Us:
Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at www.vimeo.com.
Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.
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Quona Capital is a venture capital firm that invests in financial technology companies in emerging markets. The firm was formed with a simple idea - technology has the power to radically improve the quality, access and affordability of financial services for underserved consumers and businesses in Sub-Saharan Africa, Latin America and Asia. We invest in disruptive innovations to create a more financially inclusive world.
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