Our Opportunity:
At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike! We are seeking a Regional Procurement Manager to lead procurement operations for our 1G Region. In this role, you will oversee the procure to pay management cycle of non-inventory goods, including warehouse and office supplies, corrugate, safety equipment, tools, and material handling resources. Your leadership will drive process optimization and metric tracking, supplier performance, and procurement efficiency to support our fast-moving operations.
This is a chance to create a meaningful impact, working in a fast-paced and dynamic environment that requires adaptability, critical thinking, and cross-functional collaboration. We are looking for someone who is detail oriented, has the ability to dive deep into data but can summarize for leadership, and challenges the status quo.
Key Responsibilities:
Leadership & Team Management
- Lead and mentor a team of Procurement Operations professionals across multiple locations in the US and Canada, ensuring consistency and standardization of procurement processes.
- Foster a high-performing procurement team that collaborates effectively across the organization
- Drive operational excellence through training, process improvement, and procurement best practices
Procurement Strategy & Execution
- Work cross-functionally to select products, identify key suppliers, and streamline procurement processes
- Oversee procurement order streams, ensuring a Just-in-Time (JIT) supply chain approach
- Partner with fulfillment center teams to align procurement strategies with operational needs
- Evaluate and manage supplier relationships using performance scorecards and critical metrics
- Monitor vendor compliance to ensure timely deliveries, cost-effectiveness, and quality standards
- Negotiate contracts and service agreements to support long-term procurement goals through developing and implementing strategic sourcing initiatives to optimize supplier base and improve cost efficiency as needed
- Own the supplier relationships for major vendors while also understanding the relationship of category ownership, contractual commitments
Operational Efficiency & Compliance of Performance
- Understand demand forecasting models to anticipate operational needs and make data-backed decisions for the business while also preventing critical issues for out of stocks
- Implement policies and procedures to ensure accurate tracking, inventory control, and cost optimization
- Oversee procure-to-pay (P2P) processes, including requisitioning, purchase orders, and capital authorization requests (CARs), receipts, and invoicing practices
- Monitor for prevention and resolve escalated payment issues and collaborate with accounts payable and finance to streamline financial processes
- Define and track key procurement performance metrics to enhance operational efficiency
- Leverage Lean/Continuous Improvement methodologies to drive process innovation
- Regularly report procurement status, risks, and opportunities to senior leadership
Qualifications & Experience:
- Bachelor's degree in supply chain management, Business Administration, Procurement, Finance, or a related field (Master's degree preferred)
- 6+ years of experience in strategic procurement, supply chain, or purchasing operations
- Industry certifications such as APICS (CPIM, CSCP) or ISP Certification are a plus
- Strong contract negotiation and supplier management experience
- Advanced proficiency in Microsoft Excel and procurement software tools
- Consistent track record in project management and process optimization
- Ability to work effectively in a fast-paced, high-growth environment with contending priorities
- Excellent verbal and written communication skills for internal and external partner engagement
- Willingness to travel as needed
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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