i2 Group, a Harris Computer company, are seeking an experienced Manager of Projects & Resourcing to support with key initiatives for the business
This permanent position will be performed on a remote basis with a requirement to visit the i2 Office in Cambridge, UK as and when there is a business need to do so (circa 2 days per month).
The Manager of Projects & Resources plays a critical leadership role in the Professional Services (PS) organization. This position is responsible for ensuring the successful delivery of services projects, optimizing resource utilization and profitability and driving operational excellence. The role involves collaborating with multiple departments and customers, managing a diverse team, and implementing processes to maximize profitability and customer satisfaction.
The Role
In performing this position, your core duties and responsibilities will include (but will not be limited to):
Project Management
- Ensure on-time delivery and profitability of all services projects
- Plan and allocate resources to projects, optimizing utilization and financial outcomes
- Develop and maintain detailed project plans, timelines, and resource schedules
- Assist in the planning and scoping of future project deliveries, involving subject matter experts as needed
- Identify and address potential project risks and implement mitigation strategies
Team Leadership
- Manage the overall Professional Services team from an HR perspective, including recruitment, performance evaluations, and professional development
- Build and lead cross-functional teams to ensure the successful execution of projects
- Foster a culture of continuous improvement and collaboration within the team
- Assist in establishing a graduate program to onboard and nurture new talent in the department
Operational Excellence
- Spot efficiencies in project delivery to maximize engagement, profitability and customer approval
- Establish and document best practices and processes to streamline operations and enhance productivity
- Act as the owner of the PSA tool, ensuring it is used to its full potential to support project and resource management
Stakeholder Collaboration
- Collaborate with Sales, R&D and Support teams to ensure seamless project execution
- Serve as a key point of contact for stakeholders, providing regular updates on project status, risks, and milestones
- Manage stakeholder expectations to ensure alignment with project objectives and deliverables
Financial and Strategic Management
- Assist the VP of PS in driving departmental revenue and profitability
- Track project metrics and provide regular reports on project outcomes and resource utilization
- Contribute to strategic decision-making and support the smooth running of the department
What we are looking for
- Proven experience in project management, with the ability to deliver complex projects on time and within budget
- Strong communication skills, with the ability to effectively interact with technical and non-technical stakeholders
- Financial knowledge of professional services, including forecasting and profitability analysis
- Experience leading and motivating teams, fostering a culture of collaboration and success
About i2
Our intelligence analysis software tools help analysts transform data real-time enabling customers to better leverage data and to detect, disrupt and defeat sophisticated threats. Customers are better able to track critical missions across law enforcement, fraud and financial crime, military defense and national security. https://i2group.com
As a Harris Computer company, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed.
Benefits
If you’re looking for a job with great benefits, Harris is the place to be! Harris offers an extremely competitive employee benefits program in the UK. In addition to the standard 25 days of leave and bank holidays, Harris employees are granted 5 Personal Days on top of that. Harris also offers an annual Lifestyle Reward of £325 per annum pro rata. With Harris, you’ll have access to a wide range of benefits that will make your work life more enjoyable and fulfilling.
Supporting your application
Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities employer, we want to make sure we do all we can to make this a positive experience for you. When applying, please make us aware on your application of any adjustments or additional support we can provide you with before or on the day of an interview.
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems