Manager, Program Management & Quality Compliance Operations

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Position Summary:
The Manager, Program Management and Quality Compliance Operations, is a hybrid role and expected to manage and set direction to the local team as well as perform non-technical project completion using an internal customer perspective, from initiation to delivery. The successful candidate is expected to collaborate within the cross-functional teams to ensure compliance with the Quality Management System Process. The role will functionally report to the Director of Technical Program Management and Administratively to the Head of Corporate Shared Services in the GBS. The candidate will collaborate within the Corporate Compliance Team and internal stakeholders.  The candidate is expected to adapt to change and work efficiently.

Where you come in: 

As People Manager:
•    You lead, mentor, and manage a high-performing Corporate Quality Compliance team in the GBS, fostering a culture of excellence, collaboration, and continuous improvement.
•    You manage team performance and ensure the delivery of assigned projects/programs.
•    You manage escalations of operational and project/program issues to concerned leaders.
•    You collaborate with functional experts on the development and delivery of training programs to ensure the team is equipped with the latest industry knowledge and best practices.
•    You are accountable for ensuring the training programs support the development needs of the team in the GBS.
•    You coordinate with global leadership to ensure consistency across people development, processes, and industry updates.
•    You serve as local leadership for the cross-functional Corporate Quality Compliance functions.
As Project Manager:
•    You monitor projects from initiation through delivery, including planning and directing schedules, assessing scope, and monitoring budget/spending.
•    You coordinate cross-functional teams through meetings, monitoring team performance, and progress of specific projects to ensure timely completion within budget.
•    You assist in determining objectives of assignments, plan schedules, and arrange your activities to accomplish objectives.
•    You work on complex issues and problems of diverse scope where analysis of data requires evaluation of identifiable factors.
•    You network with senior internal and external colleagues in your area of expertise.
•    You exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
•    You exercise considerable latitude in determining objectives and approaches to assignments.
•    You determine methods and procedures on new assignments and may coordinate activities of other colleagues.
•    You identify opportunities for improvements and efficiencies in cross-functional communication and coordination.
•    You perform other duties as assigned.
Functional / Business Knowledge:
•    You have wide-ranging experience and use professional concepts and knowledge of company objectives to resolve complex issues in creative and effective ways.
•    You possess knowledge of advanced concepts, techniques, and standards.
•    You are viewed as an expert in the field within the function.

What makes you successful: 

•    You have a bachelor's degree with 8-12 years of industry experience; higher degrees can substitute for years of experience.
•    You have 2-5 years of previous management or lead experience.
•    You have experience in managing cross-functional projects.
•    Your excellent communication skills enable you to convey quality and business information clearly and effectively, whether verbally or through informal and formal documents, reports, and presentations.
•    You work well independently or within a cross-functional team environment.
Preferred Qualifications:
•    You have relevant work experience in the medical device industry.
•    Your technical background in engineering, biological sciences, or computer science supports collaboration with technical teams.

What you’ll get: 
•    A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
•    A full and comprehensive benefits program.
•    Growth opportunities on a global scale.
•    Access to career development through in-house learning programs and/or qualified tuition reimbursement.
•    An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. 
#LI-Hybrid
 

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.