Manager Product Management

Posted 6 Days Ago
Greenwood Village, CO
125K-157K Annually
5-7 Years Experience
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
The Manager of Product Management is responsible for enhancing Charter's customer experience through effective product development processes. This role involves managing cross-functional teams, creating business requirements, overseeing project statuses, and ensuring successful product launches, with a focus on the telecommunications industry.
Summary Generated by Built In

TITLE: Manager Product Management
LOCATION: Greenwood Village, CO
JOB SUMMARY: Responsible for performing management analysis to support efforts to simplify and enhance the Charter customer experience. Assist in increasing operational efficiency and effectiveness by defining and launching a leading product development process from ideation to successful product launch to be used by all lines of business in Cable Operations. Lead input gathering across functional team with numerous key stakeholders. Apply in-depth understanding of the telecommunications industry best practices in product development to translate appropriate steps for unique organization and market position. Translate high-level process goals into specific sub-processes with appropriate documentation by collaborative information gathering. Create and maintain workflows that support product lifecycle end to end. Resolve production defects through cross functional collaboration and institute product enhancements for improved performance. Create business requirements, provide oversight to grooming activities, communicate project status to management, address roadblocks, provide risk management, sign off on wireframes, participate in testing activities and stay on track to the agreed upon delivery dates. Partner with go to market peers such as IT, Marketing, Customer Operations, Sales, and Digital Marketing in order to determine the best implementation strategy. Develop reporting for products and workflows to effectively monitor and assess product performance. Support the development and communication of product strategies dependent on new services/features to drive financial results.
EDUCATION/REQUIREMENTS: Bachelor's degree in Computer Science, Information Technology, Engineering or a related field. 5 years of experience leading cross functional teams in order to achieve business goals and results; performing product development utilizing agile methodologies, business requirement creation, and delivery of software-build products; performing partner cross functionality to align with project timelines and deliverables; and creating business cases that highlight the value of the product or enhancement in achieving company focused goals and outcomes. 2 years of Mobile Industry experience within product management, leading value-added service product enhancements.
*A hybrid (in office and remote) work arrangement is available
Salaries depend on geography, experience, and education; negotiations begin at $125,070 per year
MPD535 2024-37325 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-10-25 11:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$125,070.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

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The Company
HQ: Stamford, CT
93,000 Employees
On-site Workplace
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
 
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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