Manager People Operations - Bahrain

Company Description

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Who are we?

Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

Role Summary

We are seeking a strategic and experienced Manager People Operations to lead our initiatives, drive organizational growth, and enhance employee engagement. If you are a dynamic leader with a passion for creating a thriving workplace, join us to make a lasting impact as we continue to grow.

What’s On Your Plate?

• People partner to your respective business functions (managing the 360 employee life cycle)

• Develop and implement people policies, procedures, and initiatives aligned with our values and organizational goals.

• Monitor and report on workforce and succession planning in alignment with our center of excellence 

• Manage reporting and analytics for better decision making

• Evolve Employee Experience by facilitating processes and developing new programs 

• Manage employee relations and provide guidance on conflict resolution, disciplinary actions, and compliance

• Manage and control Manpower Plans and support the hiring process

• Support business needs through the development, engagement, and motivation of employees

• Maintain and monitor People Systems, Data, and procedures.

• Lead performance management, including probation reviews, performance evaluations, and development plans.

• Maintain Reward plan and benefits program in alignment with the Rewards COE

• Support in Planning and Budgeting

• Ensure legal and regulatory compliance in all HR practices, including local regulations and company policies.

• Monitor and support office safety and security protocols 

• Oversee timely processing of transfers, promotions, training, terminations, and new hires

Qualifications

What Did We Order?

• Bachelor’s Degree within HR or a related field is preferred

• Minimum of 5 years’ experience within HR

• Strong knowledge of labor laws and legal compliances

• Excellent interpersonal and communication skills, with the ability to interact at all levels at the organization 

• Ability to lead and manage teams, fostering a positive work environment

• Ability to lead with a strategic mindset, setting a clear vision for the People Operations Department that aligns with company goals and overarching priorities