Manager Operations

What the Candidate Will Do
The Operations Manager is responsible for managing a team while designing, executing, and reporting on standard work processes to ensure transportation solutions are maintained for accuracy and efficiency. This Operations Manager is a working manager, approximately 30% production work and 70% management. The team is responsible for for on-time delivery of customer freight while controlling costs and providing excellent customer communication. The idea candidate can use statistical data to drive efficiency as well as use root cause analysis tools to improve business processes and exceed customer expectations. 
Essential Functions And Tasks 
Supervise day-to-day activities of team members
Schedule staff and distribute workload 
Ensure team members meet daily goals and monitor individual and team performance 
Develop and distribute customer and internal performance management reports 
Develop, implement and maintain effective processes 
Proactively generate and share ideas that lead to process efficiency and customer experience improvement
Develop strong relationships across organization
Develop team members by providing training opportunities, projects, mentoring and coaching 
Create and maintain strong team culture in line with Uber Freight values and behaviors 
Basic Qualifications

• Proficient English communication skills - written and verbal
• 5 years of logistics experience with increasing level of responsibility 
  Preferred Qualifications

• Ability to anticipate and resolve problems using root cause analysis to prevent recurrence.
• Ability to establish priorities, work independently and proceed with objectives without supervision.
• Excellent people skills, communication, and organizational skills.
• Experience in the Freight Industry.
• Forward thinking. Ability to envision and implement new concepts/strategies.
• Service Orientation (Commits to and enjoys providing exceptional service to internal and external customers).
• Strong sense of urgency and capable of working under pressure.

The ability to work in a team environment. 

About Uber Freight 

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world’s goods. Today, the company manages over $20 billion of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.