Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
Hims and Hers UK, the UK arm of a fast-growing NYSE-listed telehealth company, is seeking a resourceful and entrepreneurial Operations Manager to join our team. This individual will play a critical role in ensuring the seamless operation of our supply chain, inventory management, and third-party pharmacy partnerships.
As part of a lean team the ideal candidate must thrive in a startup-like environment, demonstrate self-motivation, and possess a willingness to "roll up their sleeves." While this role has defined responsibilities, contributing to other areas as needed is a key expectation in our small team structure.
You Will:
- Supply Chain Management: Oversee the supply chain for packaging and consumable items, ensuring sufficient inventory to support business operations.
- Vendor and Partner Management: Collaborate with third-party partners, including our partner pharmacy, to ensure the timely manufacturing and delivery of medical products to customers.
- Cross-functional Collaboration: Work closely with the General Manager, customer experience team, and external vendors to ensure operational excellence.
- Process Optimization: Identify opportunities to improve efficiency, reduce costs, and enhance the quality of operations.
- Problem-solving: Troubleshoot and address operational issues as they arise, taking a proactive approach to maintaining smooth workflows.
You Have:
- Minimum of 3 years of experience in an order fulfillment operation, with exposure to supply chain or inventory management. Experience in a pharmacy or healthcare-related setting is highly desirable but not mandatory.
- Demonstrated ability to manage vendor relationships and third-party partnerships effectively.
- Strong organizational and project management skills, with a proven track record of managing multiple priorities and meeting deadlines.
- Familiarity with operational tools and systems, such as inventory management software or order processing platforms.
- Entrepreneurial mindset with a willingness to adapt, learn, and contribute beyond formal responsibilities.
Location
Hims and Hers UK is a fully remote workplace, however the Operations Manager will work closely with our pharmacy partner located in Dagenham, Essex. The successful candidate can expect to be on-site with our pharmacy partner as frequently as once a week as part of their core responsibilities.
Why Join Us?
At Hims and Hers UK, you’ll be part of a small, close-knit team that is making a meaningful impact in the telehealth space. This role offers the opportunity to take ownership of key operational functions while working in a fast-paced and collaborative environment.
If you are passionate about solving complex operational challenges and are eager to grow with a company that’s redefining healthcare, we’d love to hear from you!
Our Benefits (there are more but here are some highlights)
- Competitive salary & equity compensation for full-time roles
- Pension Plan with employer matching contribution
- Generous PTO
- Paid Parental Leave
#LI-Remote
Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.
The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.
Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.
An estimate of the current salary range is
£50,000—£65,000 GBP
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
What We Do
Hims and Hers offers a modern approach to health and wellness. Our mission is to eliminate stigmas and make it easier for people to access care and treatment for the conditions that impact their daily lives. That starts with creating an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.
Why Work With Us
Our mission is to make it easier for people to access care and treatment for the conditions that impact their day-to-day lives, whether that involves finding the right birth control, addressing hair loss or skincare issues, or treating low libido. We’re searching for talented, high-performing, and passionate people to join our growing team!
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