Spectrum Reach®, the advertising sales business of Charter Communications, Inc. (NASDAQ:CHTR), provides custom advertising solutions for local, regional and national clients. Operating in 36 states and 91 markets, Spectrum Reach creates scalable advertising and marketing services driven by aggregated and de-identified data insights and award-winning creative services. Spectrum Reach helps businesses of all sizes reach anyone, anywhere, on any screen. Additional information about Spectrum Reach can be found at https://www.spectrumreach.com.
SUMMARY
As a Research Manager on the Marketing team, you'll create marketing strategies and materials to advertise our services and support the sales of our innovative multi-screen product portfolio. Your robust research skills will provide essential partnership support, setting up our teams and business for success. This role will manage a marketing research staff engaged in the gathering of research data and analysis to generate revenue from an existing client base and aid in the procurement of new advertisers.
DUTIES & REQUIREMENTS
- Actively and consistently supports all efforts to simplify and enhance the customer experience.
- Supervises the collection and analysis of relevant data concerning current and potential markets for advertising sales.
- Distills research data into concise and relevant sales presentations, marketing materials, and one sheets for use throughout the sales process.
- Delegates responsibilities and supervises subordinates in all phases of data research, analysis and reporting.
- Trains research analysts, Sales Managers, AEs and Sales Assistants to use accepted market research techniques including the use of various software.
- Oversees the proper implementation of data and timely updating of all research software including; Nielsen, ComScore, Scarborough, Vivvix, Pathmatics, etc.
- Provides consistent insights into the competitive advertising landscape, including emerging trends in media and other industries.
- Participates in sales calls with existing and potential customers to provide in-depth analysis and explanation of Charter Media benefits and offerings.
- Partners closely with cross functional groups, C&CD, M&E, National Client Development, Programmatic, Addressable, Unreserved etc to build custom presentations to educate our local and national clients on the power of Spectrum Reach.
- Maintains key relationships with research data vendors while continually evaluating research products by looking for new enhancements and new software that will improve efficiency and maximize revenue.
- Performs other duties as requested by supervisor.
QUALIFICATIONS
- Knowledge of cable television products and services
- Knowledge of Nielsen Media Research
- Knowledge of Scarborough or other qualitative research studies
- Knowledge of ComScore data
- Familiarity with mapping programs including TruAudience or MapInfo
- Experience with AdMall or other Co-op platform
- Proficient with computer software and technology.
- Awareness of competitive conditions
- Ability to manage multiple priorities.
EDUCATION
Bachelor's degree in Marketing or related field, or equivalent experience.
RELATED WORK EXPERIENCE
- Media Research experience
- Management experience preferred
MRS510 2025-49529 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
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What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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