Manager - Local Hospitality & Ticketing Milano Cortina 2026 Winter Olympics & Paralympics

Location(s):

Italy

City/Cities:

Milan

Travel Required:

Relocation Provided:

Job Posting End Date:

February 20, 2025

Shift:

Job Description Summary:

About the job

Coca-Cola is the proud worldwide partner of the Milano Cortina 2026 Winter Olympics and Paralympics Games. Our role will be to refresh all the athletes, volunteers, and spectators with our loved brands, done in a sustainable way, to build a better-shared future. Milano Cortina 2026 will be undoubtedly an historical event in Italy with a strong ecological and societal impact.

Our main challenge will be to deliver our beverages to more than 5 000 athletes and officials, 25 000 workforce & volunteers and +5M visitors; while making those Games a strong driver of the overall Coca-Cola business’ acceleration from all angles (Marketing, Commercial, Revenue Growth Management, Human Resources, External and Internal communication, etc.).

We are looking for someone who is ready to join us in turning our passion into action, someone who welcomes the challenges of working on one of the biggest events in the World, has strong agility and resilience skills, someone at ease in dealing with ambiguity and multi-tasking, who works hard and is passionate by sport and the Olympics and Paralympics.

If you are ready for this challenge and want to help us refresh the world while making a difference, then apply!

Job summary

The Coca-Cola Milano Cortina 2026 Olympic & Paralympic Local Hospitality & Ticketing Manager, will be responsible for supporting the development and implementation of local hospitality concepts and programs for different hospitality targets (such as customers, consumers, employees, stakeholders, etc.) in the different Olympic Venues (Milano, Cortina, Livigno, Bormio).

This person will report to the MICO26 Olympics & Paralympics Local Hospitality & Ticketing Director  and work very closely with Coca-Cola Hellenic, and Coca-Cola Global Hospitality Director.

Speaking Italian and English is a must-have in this role, located in Milan - Italy, no relocation support provided. Fixed term contract until March 2026.

Main responsibilities*

• Manage the appointed local hospitality agency going forward
• Manage and develop effective relationships with OCOG, agencies, hotels and partners
• Manage, closely with the team, the event ticket allocation and distribution including tickets for the hospitality packages for the different departments, seat assignment for the different target groups
• Manage the relationship with the different internal stakeholders, both Italian and International
• Develop, together with the Hospitality Agency and internal departments, a communication strategy for Hospitality guests
• Produce, together with the Hospitality Agency, training materials for Hospitality Staff
• Manage, together with the appointed Hospitality Agency, the operational implementation of Hospitality Program (including a routine to measure guest satisfaction) during Milano Cortina 2026 Olympic & Paralympic Games – transportation, accommodations, food & beverages, entertainment, security, gifts, tickets
• Develop sustainability strategy for local hospitality together with the Hospitality Director

*Non-exhaustive - This role will evolve over time, other responsibilities may be assigned to the incumbent who should demonstrate agility and flexibility.

Key skills and experience required

• Previous event management experience
• Previous hospitality experience in the sport industry
• Excellent organization and planning skills
• Ability to perform under high pressure
• Superior personal presentation and communication ability
• Understanding of customer needs
• Pro-active worker, energy, initiative, coming with solutions together when flagging problems, with a flexible attitude to deal with changing priorities and multiple decision makers
• Rigorous and high attention to detail
• Willingness to learn, curious, import best practices and challenge the status quo
• Strong interpersonal and networking skills, commitment to teamwork and ability to deal with cross-functional teams and projects
• Passionate with Sport and Olympic & Paralympic movement and values
• Fluent in Italian and English

What we can do for you

• Iconic and innovative brands: in our portfolio of over 250 products, we offer a variety of widely known and popular brands including Coca-Cola, Tropico and Topo Chico
• Equal opportunity employer: we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other protected class
• Connections: we work cross-functionally in a network across different Operating Units groups to make sure that we can put together the clearest numbers and projections for our customers
• Benefits: A full array of benefits for your financial, health and well-being that starts on day one of employment

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

Skills:

Brand Growth, Cross-Functional Teamwork, Marketing Strategies, Profit and Loss (P&L) Budget Management, Strategic Partnership Development, Team Management

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.