Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
As a Manager for the Business Compliance Office (BCO) located within the CVS Health Corporate Compliance Division, you will collaborate with key stakeholders to monitor and implement compliance initiatives within the CVS Health Pharmacy business. Additionally, your responsibilities will include owning relationships with CVS Health Pharmacy business owners and key stakeholders to ensure processes are enhanced or implemented to effectively address compliance requirements.
As a key part of the Business Compliance Office you will track, analyze, and interpret compliance performance to support best in class results. This position will work independently as well as in collaboration with colleagues from across the organization. You will work with and influence decision makers within Compliance, Legal, and Operations across all business segments. A key role of this position is working with business partners to develop and implement compliance strategies.
The Manager for the Business Compliance Office will:
- Review new mandates (laws and regulations) pertaining to CVS Health Pharmacy business practices.
- Coordinate with Legal and Regulatory partners to identify applicability to the CVS Health Pharmacy business segments.
- Lead the company’s compliance efforts with CVS Health Pharmacy business segments to implement processes or programs to comply with any new law or regulation which includes state Board of Pharmacy, state, and Federal rule implementation.
- Implement mitigation plans and monitor business segment compliance with pharmacy Settlement Agreements.
- Establish working relationships with process owners to drive and implement business practice enhancements to increase the compliance program effectiveness.
- Actively participate in applicable business working groups/committees for areas of responsibility.
- Drive compliance of initiatives to completion and validate their effectiveness.
Required Qualifications
- 5-7 years of pharmacy experience and strong understanding of general pharmacy practice.
- Strong project management, interpersonal and communication skills, including the ability to interact and influence at various levels of the organization (Business Leadership, Field Management, Business Units within Corporate environment).
- Ability to understand complex problems, identify root causes, and remain goal-oriented within a dynamic environment.
- Ability to work independently and to recognize and resolve issues.
- Ability to multi-task as well as maintain the highest levels of integrity and confidentiality.
- Capability to travel periodically to specific locations throughout the company to validate the effectiveness of programs and processes.
Preferred Qualifications
- Knowledge of various pharmacy lines of business (i.e., retail, compounding pharmacy, specialty pharmacy, mail order, etc.)
- Knowledge of state and federal pharmacy laws and regulations impacting general pharmacy practices.
Education
- Bachelor’s Degree or equivalent work experience required.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$66,330.00 - $145,860.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit Benefits | CVS Health
We anticipate the application window for this opening will close on: 03/13/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners.
Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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