Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.
About the Role:
We are looking for a Manager to join our Capital Markets team for an exciting opportunity to manage warehouse facility operations across all five of Upgrade’s lending products (personal loan, card, home improvement, indirect auto, and BNPL). This role has high visibility in the organization and is critical to the firm’s balance sheet and liquidity management and forecasting strategy. This position reports into the VP of Capital Markets, and is based in our San Francisco office in a hybrid capacity (specifically on Tuesdays, Wednesdays, and Thursdays).
What You'll Do:
- Manage all aspects of warehouse facilities, including monitoring of utilization and performance
- Prepare borrowing base reports for lenders to facilitate borrowing requests and cash disbursements
- Prepare monthly servicer reports for lenders, ensuring compliance with covenants and data integrity
- Conduct ongoing maintenance of Upgrade's warehouse facilities, including monitoring and documenting terms and eligibility criteria
- Support the Capital Markets Execution team with due diligence requests and developing reports required by new lenders
- Own liquidity forecasting models to manage daily cash management and liquidity operations
- Collaborate with internal credit, product, treasury, and operations teams to develop an effective framework for balance sheet management across lending products
What We Look For:
- 5+ years of capital markets experience
- Advanced in MS Excel, SQL, and Tableau (nice to have)
- Deep understanding of warehouse facility operations and reporting obligations
- Understanding of secured and unsecured consumer lending and credit underwriting
- Knowledge and experience of executing structured finance transactions and/or asset-backed securities (ABS) markets
- Ability to operate in a fast-paced environment to meet deal deadlines
- Superior written and verbal communication skills
- Good judgment and excellent interpersonal skills
- Highly organized, detail-oriented, and strong client service skills
What We Offer You:
- Competitive salary and stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
The compensation range of this position in San Francisco, CA is USD $140,000-160,000 annually plus equity and benefits. Within this range, an individual's base pay will be dependent on a variety of factors, including without limitation, job-related knowledge, skills, education, and experience.
#BI-Hybrid #LI-Hybrid
For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Upgrade offers affordable and responsible credit, mobile banking and payment products to everyday consumers. Our innovative financial products help our customers move their finances in the right direction and put more money in their pocket.
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Upgrade, Inc. Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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