Our Opportunity:
We are seeking a talented and passionate Machine Learning Engineer II to join our growing team. In this role, you will play a crucial part in building and deploying machine learning solutions that empower our Chewy Customer Care teams. As a Machine Learning Engineer II, you will be a key contributor throughout the machine learning lifecycle, from data preparation and model development to deployment and monitoring. You will have the opportunity to work on diverse projects and contribute directly to the success of the company.
What You'll Do:
- Design and implement robust data pipelines for efficient data ingestion, processing, and feature engineering.
- Ensure data quality and consistency for model training and inference.
- Work with large datasets and apply data scaling techniques.
- Select and build appropriate machine learning models based on business requirements and data characteristics.
- Train and evaluate models using various techniques and metrics.
- Fine-tune models to achieve optimal performance and efficiency.
- Deploy machine learning models to production environments, ensuring scalability, reliability, and maintainability.
- Implement monitoring and alerting systems to track model performance and identify potential issues.
- Optimize models for inference speed and resource utilization.
- Work closely with data scientists, software engineers, and business stakeholders to understand requirements and deliver solutions.
- Effectively communicate technical concepts and findings to both technical and non-technical audiences.
What You'll Need:
- Bachelor's degree in Computer Science, Machine Learning, or a related field.
- 3+ years of experience as a Machine Learning Engineer or in a similar role.
- Strong programming skills in Python or another relevant language.
- Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn).
- Experience with SQL and relational databases.
Nice to Have:
- Familiarity with big data technologies (e.g., Spark, Iceberg, dbt).
- Familiarity with AWS cloud technologies (e.g., Glue, Sagemaker, Athena, Redshift).
- Experience with data visualization tools (e.g., Tableau, Streamlit, Plotly).
- Knowledge of retail and e-commerce.
- Solid understanding of machine learning algorithms and best practices.
- Experience with cloud computing platforms (e.g., AWS, Azure, GCP).
- Excellent communication and presentation skills.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
