fOur Opportunity:
Chewy is seeking a Business Intelligence Analyst II to join the team in Plantation, FL. This role involves working closely with all Transportation groups, focusing on crafting scalable and reliable reporting tools, metrics, and business insights using structured and unstructured data. At Chewy, we emphasize data-driven decision-making, requiring business intelligence that is timely, accurate, and actionable. The successful candidate will design and implement analytical solutions and technologies to drive actionable recommendations for various collaborators, measure outcomes from actions taken, and support different business groups in the supply chain space. Key responsibilities include setting business requirements for data pipelines, ensuring data integrity across systems, analyzing large data sets, investigating data anomalies, and developing intuitive data visualizations to extract actionable insights. The candidate will also communicate results with collaborators, train and mentor other Team Members, develop solutions for complex business problems, and automate manual data processes!
The ideal candidate has strong SQL and data visualization experience, and experience driving action from business insights. You will operate in a fast-paced environment, working multi-functionally with Transportation operations, finance, procurement, FC operations, global transportation providers, inventory planning, and S&OP. Experience with data analytics and reporting initiatives is essential, as is the ability to support foundational operations metrics and reporting used by leadership teams at all levels. Join Chewy and leverage your wide set of technical and analytical skills to advance our data analytics and reporting initiatives, building high-quality and impactful data products.
What You'll Do:
- Develop operational metrics and build data products using BI tools and other software.
- Implement analytic methods, measure outcomes, and drive insight around findings for partners.
- Own business requirements gathering, design, development, and maintenance of new metrics, reports, analyses, dashboards, insights within the Transportation organization.
- Maintain and create logic and reporting tools using your extensive SQL experience.
- Build transportation budgets and measure actuals against budgets.
- Drive data quality standards from visibility providers and carriers to ensure compliance and root cause defects.
- Apply data to understand business objectives, identify defects, and transform insights into clear actions to improve cost and service levels across the network.
- Build business intelligence tools for transportation operations demonstrating your visualization expertise in Tableau.
What You'll Need:
- Advanced knowledge of SQL and Tableau in a business setting.
- Expertise in Excel, including advanced formulas and macro creation.
- Experience turning big data into actionable insights.
- Strong written, verbal, analytical, and problem-solving skills.
- Bachelor's or master's degree or equivalent experience in data analytics, supply chain, computer science, industrial engineering, information technology, engineering, statistics, business with analytics focus.
- 3-5 years of related full-time experience in an analyst role working on a business team, preferably in e-commerce or retail industry.
- Solid grasp of data modeling and performance tuning techniques.
- Working knowledge of ETL techniques and BI tools (e.g., KNIME, Control M, SSIS, Alteryx) used for data transformation and visualization.
- Experience in conducting and leading quality control and testing initiatives for work produced by an analytics team.
- Ability to build frameworks and standard processes for Team Members and mentor peers in scalable solutions for data architecture, metrics, and dashboard creation.
- Experience in interpreting data, analyzing results using statistical techniques, and sharing findings with business partners across the organization.
- Experience applying statistical techniques such as hypothesis testing, correlation, classification, regression, and time series forecasting.
- Experience working with multi-functional collaborators to define and document requirements for building high-quality and impactful data products.
- Familiarity with Git, Jira, and Confluence to run source code and track project development.
- Experience using machine learning frameworks in R or Python to drive process improvement.
- Position may require travel!
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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