M365 Administrator

Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. Its why were so driven to connect passion with purpose. Our teams experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com

JOB DESCRIPTION

The M365 Administrator supports the overall administration of Microsoft 365 applications and services, focusing on day-to-day operations and user support. This role is essential for maintaining the functionality and performance of the M365 environment.

Key Responsibilities

1. Exchange and Email Management

• Assist in the administration of Exchange Online, including managing mail flow, distribution lists, and mailbox configurations.
• Provide support for email-related issues, ensuring effective communication across the organization.

2. SharePoint and OneDrive Administration

• Help configure and maintain SharePoint sites, lists, libraries, workflows, and permissions.
• Support OneDrive for Business management, ensuring user access and data integrity.

3. Teams and Telephony Solutions

• Assist in setting up and managing Microsoft Teams for collaboration, including channels and meetings.
• Support the integration of telephony solutions within Teams to enhance communication.

4. Device Management with Intune and Autopilot

• Assist in deploying and managing devices using Microsoft Intune and Autopilot, ensuring compliance with organizational policies.
• Monitor device enrolment and management issues, providing troubleshooting support as needed.

5. Security and Compliance

• Help configure security settings and compliance requirements for Microsoft 365 applications.
• Collaborate with IT and security teams to maintain compliance with industry standards.

6. User Support and Training

• Provide training and support to end-users on Microsoft 365 applications and features.
• Document processes and maintain configurations related to Microsoft 365.

7. Performance Monitoring and Troubleshooting

• Monitor system performance and assist in troubleshooting issues to minimize downtime and disruptions.
• Stay informed about new features and capabilities of Microsoft 365, providing feedback for improvements.

8. Documentation and Process Management

• Document and maintain Microsoft 365 configurations, processes, and procedures.
• Collaborate with senior administrators to implement best practices and optimize system performance.

Qualifications

• Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).
• 2+ years of experience in Microsoft 365 administration or IT support.
• Familiarity with Microsoft 365 applications, including Exchange, SharePoint, Teams, Intune, and Autopilot.
• Basic knowledge of PowerShell and scripting is preferred.
• Strong communication skills and a customer-oriented mindset.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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