Schedule: Fulltime. One works from Thursday to Sunday from 06:00 am to 17:00 pm. The other works from Saturday to Tuesday from 06:00 am to 17:00 pm
Job Type: On-site
Salary Type: Salary
About the Role
This position in our Monterrey Center of Excellence supports shipment planning and optimization processes for operations in the US and Canada.
This role may require working on Mexican holidays and taking US holidays as days off. We will cover this during the interview process.
In this role, you’ll be a part of a working group of 10-20 people. Your group will collaborate with many other groups, on- and off-site, to provide excellent service to our customers and carriers. You will interact with and receive coaching from leaders in multiple parts of the organization.
What the Candidate Will Do
People in this role are experts in customer freight flows. They understand the intricacies of facilities, products, and the relationships between them to make the best decisions to route and recover freight.
We are looking for people with a Call First mentality when taking on challenges. If you are prepared to talk to people to resolve issues effectively and efficiently, talk to us!
- Optimize and route freight
- Use Uber Freight’s tools to make sure customer shipments move in accordance with their unique service and cost needs
- Make decisions on how to move loads when standard capacity is not available, or a service provider has an issue
- Exceed cost savings and/or shipment routing guide adherence targets
- Exercise empathy and understanding: Understand carrier and customer perspectives and unique challenges and treat them with dignity and respect as you resolve their issues; maintain cooperative and professional work relationships with all stakeholders
- Proactively communicate with a wide range of internal and external stakeholders (plants, cross-docks, carriers, customer service teams, etc.)
- Participate in standing report-outs and network information sharing sessions to adjust freight routing decisions based on current needs and priorities
- Bring people together to resolve load issues and support recovery decisions
- Share opportunities for operational improvements that could improve service or reduce cost
- Prioritize: Make decisions about which issues to resolve next based on level of urgency
- Evolve: Adapt with and to a team that continuously changes
About Uber Freight
Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world’s goods. Today, the company manages over $20 billion of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.
Candidate Privacy Notice
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Top Skills
What We Do
Powering Intelligent Logistics
