Leads Coordinator/Sales Assistant

Leads Coordinator/Sales Assistant

BestPLUS, a division of Triumvirate Environmental, one of the largest environmental services firms in North America, is hiring an experienced Leads Coordinator/ Sales Assistant to join our sales team.  BestPLUS is a manufacturer in the fast-growing industry of plastic lumber.  BestPLUS already has developed a large retail and OEM presence that continues to grow.   This position will qualify and assess the viability of incoming leads for all regions and assist the sales team expanding our customer base. 

Triumvirate provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. At Triumvirate, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

This onsite position will report directly to the VP/GM of BestPLUS and will be based in the Jeannette, PA office. The schedule is Monday- Friday, 7:00am-4:00pm.

Essential Responsibilities:

• Respond to phone calls and emails from BestPLUS Plastic Lumber’s leads sources.
• Qualify and act on incoming leads.
• Answer customer and prospect calls directly.
• Log all calls, emails, and customer visit information in our leads tracking system or share with the appropriate BDM.
• Gather necessary information from customers to set up House accounts in Oracle and address any inquiries.
• Handle quotes and potential orders for House and Retail accounts.
• Assist existing customers with order status and delivery requests.
• Obtain freight quotes by calculating dimensions and weight of plastic lumber.
• Support Sales team and VP/GM as needed.
• Assist other departments (Finance, HR, Shipping and Receiving, etc.).
• Optimize marketing efforts.
• Plan and attend conferences and trade shows.
• Learn about the plastic lumber industry and BestPLUS markets.

Requirements:

• Bachelor’s degree in business, marketing, data analytics, or related field (or equivalent).
• Outstanding customer service skills with excellent written and oral communication.
• Strong follow-up ability for tasks and requests.
• Proficient in problem solving and process improvement, able to articulate solutions verbally and in writing.
• Demonstrates urgency, initiative, and professionalism in problem resolution, with support from the VP/GM.
• Comfortable in a high-energy, fast-paced environment with keen attention to detail.
• Self-motivated and adept at managing stressful situations.
• Proficient in Microsoft Office Suite, especially Excel.
• Familiarity with Oracle and CRM systems is a plus, including assisting new sales team members with Oracle support and internal system access

Preferred Requirements:

• Previous manufacturing experience
• Previous forklift experience

Work Environment:

• Manufacturing environment where hearing protection, safety glasses and steel toed boots are required.
• Large facility with approximately 100,000 square feet of ground to cover.
• Seasonal variation in temperature and weather conditions.
• Frequent radio communication with operators and managers.
• Teamwork-centered atmosphere with over 100 employees.

Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

#LI-Onsite

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! 

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website!

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697.  The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.