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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Lead Site Reliability Engineer (SRE)
About Our Company:
At athenahealth, we deliver high quality and affordable healthcare solutions and drive growth across industries. Our success is powered by our talented team and the strategic leadership of our corporate managers. We foster a collaborative and dynamic environment where employees are encouraged to innovate, grow, and excel in their careers. As part of our team, you’ll be empowered to make a significant impact, lead strategic initiatives, and drive business results.
Position Overview: We are seeking a highly skilled and experienced SRE to join our dynamic team. The ideal candidate will be responsible for ensuring the reliability, availability, and performance of our systems and services with a focus on global load balancing. You will work with a team of engineers in implementing best practices for global load balancing, site reliability, and infrastructure management.
Key Responsibilities:
- Lead the design, implementation, and management of global load balancing solutions to optimize application performance and availability.
- Oversee the deployment and management of Citrix NetScaler for application delivery and traffic management.
- Collaborate with development and operations teams to ensure seamless integration of services and infrastructure.
- Implement and maintain Linux-based systems, ensuring optimal performance and security.
- Utilize private and public cloud services to build and manage scalable, reliable, and secure cloud infrastructure.
- Employ tools such as Consul for service discovery and configuration management.
- Use Terraform for Infrastructure as Code (IaC) to automate the provisioning and management of cloud resources.
- Develop strategies for monitoring system performance and reliability, proactively identifying and resolving issues.
- Develop and maintain documentation for systems, processes, and procedures.
- Mentor and guide other engineers, fostering a culture of continuous improvement and learning.
Required Skills and Qualifications:
- 5+ years of experience in SRE, DevOps, or a related field.
- Strong expertise in global load balancing strategies and technologies.
- Extensive experience with Linux operating systems and administration.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication and collaboration skills, with a focus on teamwork.
- Solid understanding of AWS services and architecture.
- Familiarity with Consul for service discovery and configuration.
- Proficient in Terraform for infrastructure automation.
- Strong scripting skills in languages such as Python, Bash, or similar.
Preferred Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Proficient in Citrix NetScaler configuration and management.
- Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
- Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitLab CI).
- Experience with container orchestration tools such as Kubernetes or Docker.
- Certifications in AWS or relevant technologies are a plus.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and innovative work environment.
- The chance to work on cutting-edge technologies and projects
If you are passionate about SRE and have the skills and experience, we are looking for, we encourage you to apply and join our team!
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at [email protected] for assistance.
https://www.athenahealth.com/careers/equal-opportunity
Top Skills
What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
