Lead Product Designer, Mobility

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grab Mobility is dedicated to making daily transportation in Southeast Asia convenient, reliable, and delightful for everyone. As transport in the region evolves, Grab leads the way by offering tailored rides that fit your needs. Whether it's Grab Share, Just Grab, or a variety of taxi options, Grab has the perfect solution for every journey. The transport team push boundaries with innovation and technology to ensure our users ride is always just right.

Get to Know the Role

As a Lead Product Designer on the Mobility team, you will own Product Design quality, best practice, vision and strategic initiatives across the commerce organization. If you have a user-centric approach and thrive in collaborative environments, then the Grab Design team is the place for you. You will report to Senior Designer Manager, Mobility and work onsite at the Grab Malaysia office.

The Critical Tasks You Will Perform

• Drive product design outcomes and set direction across teams for complex, strategic initiatives.
• Deliver the right solutions addressing value, usability, feasibility, and viability with minimal waste, safeguarding goals.
• Use data-driven arguments to influence senior leadership.
• Achieve sustained improvement and efficiency in cross-functional collaboration and alignment.
• Organize and lead workshops to generate new business opportunities.
• Lead discovery and delivery autonomously, significantly contributing to organizational targets and enhancing team performance.
• Leverage understanding of user behavior, market trends, and technology to identify innovative business opportunities.
• Design flows and interactions for complex experiences across diverse problem spaces.
• Create and maintain compelling visual systems and languages, ensuring quality across the organization.
• Use advanced prototyping tools to create detailed and sophisticated prototypes.
• Mentor senior designers in product design craft and processes, developing training and mentorship tools to improve design practice.

Qualifications

What Essential Skills You Will Need

• [Must-have] Provide a portfolio of your recent design work (at least 2 completed case studies) in English, showcasing your contribution and the impact of your projects. We recommend you provide clear context, outline your end-to-end workflow, and demonstrate how you go from problem discovery to launch.
• From 6+ years of Product Design experience.
• Extensive experience working on cross-functional product teams.
• Exceptional fundamentals in interaction and visual design craft and practice.
• Experience coaching and mentoring others in Product Design.
• Excellent knowledge of mobile and front-end web standards and development.
• Experience with Figma, Protopie, After Effects or other design tooling.
• Proficiency in Service Design, User Research, Front-end Development, Project Management, Accessible Design or Design Systems.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.