Lead Communications Strategist

Posted 12 Days Ago
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New York, NY
Hybrid
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
The Lead Communications Strategist develops and executes strategic communication plans for HR initiatives at MetLife, focusing on employee engagement, media relations, and executive communications. They serve as a business partner to HR leaders and drive internal and external messaging to promote the company's values and culture.
Summary Generated by Built In

Description and Requirements
Role Value Proposition:
MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to individual and institutional customers. We're united by our purpose to help our customers and each other create a confident future; we're guided by empathy; and we're inspired by each other to make a difference in the lives of our coworkers, customers, communities, and the world at large. At MetLife, it's #AllTogetherPossible . Join us!
As Lead Communications Strategist, you will be part of the team that provides strategic communication support for several Executive Leadership Team members in MetLife's global functions. Collectively, the team helps many of the senior-most leaders of the company carry the company's story forward as they engage their teams, attract and retain talent, and drive business outcomes.
In particular, you will serve as a business partner providing communication counsel and strategy to the HR Leadership Team and HR Center of Excellence leaders as they tell MetLife's story internally and externally, advancing key priorities for Human Resources at MetLife. Our Human Resources team focuses on creating a purpose-driven and inclusive culture that brings out the best in our people and helps them deliver on our purpose of building a confident future for all.
You will drive communications fostering a sense of engagement, belonging and purpose among HR associates and the entire MetLife workforce. You will bring HR initiatives to life through creative and engaging employee campaigns and communications. And you will work closely with HR and Communications leaders on executive communications. A key success factor will be the agency to look across communications for synergies and to streamline messages to employees.
In addition, you will help design and execute internal and external communication strategies for other global function leaders and initiatives, flexing as priorities demand.
Key Responsibilities:

  • Lead development and execution of strategic communication plans on enterprise-facing employee initiatives and programs around talent, career development, benefits, employee experience, and more
  • Collaborate with the VP of Communications to serve as a strategic advisor that will help senior leaders across HR achieve business objectives and drive employee engagement with the ability to flex to different leadership styles; write executive communications.
  • Develop and implement media relations strategies to advance the priorities of the company and global functions.
  • Partner with additional global functions as business priorities demand to develop and execute internal and external communications that drive business objectives
  • Champion and secure buy-in on communication approaches that increase engagement, alignment and consistency of message
  • Enhance MetLife's reputation, both internally and externally, as a great place to work and promote our employee value proposition - #All Together Possible
  • Collaborate effectively with others at all levels within the organization; lead cross-functional projects


Essential Business Experience and Technical Skills:
Required:

  • Broad set of strategy, program development and execution skills
  • Proven track record of successful media relations
  • Strong written and verbal communication skills; ability to flex to different styles and formats
  • Proven ability to instill confidence and earn credibility as an advisor and deliverer to partners and senior leaders
  • Proven ability to skillfully push back and challenge the status quo
  • Understanding of cultural nuances and ability to work in a highly matrixed organization
  • Ability to maintain the highest levels of confidentiality, act with urgency, and exhibit close attention to detail
  • Communication function, communication agency, and/or business partner experience
  • Bachelor's degree


Preferred:

  • Experience supporting both human resources and enterprise organizations


At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
#BI-Hybrid

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The Company
HQ: New York, NY
43,000 Employees
Hybrid Workplace
Year Founded: 1868

What We Do

Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond.  With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong.  Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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