Company Description
“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
Job Description
We are looking for a Lead, Category Management to be based in foodpanda Malaysia, at Bangsar South, Kuala Lumpur. This role will be reporting into Head, Category Management in the Q-commerce team. The Category Management team oversees the strategic planning, development, and execution of product categories within the foodpanda groceries business. You will wear many hats and meticulously plan to scale the Singapore pandamart business.
Responsibilities
Responsibilities include, but are not limited to:
- Act as the ‘business owner’ across different allocated categories, possessing a complete understanding of internal and external variables that impact the foodpanda business
- Ownership of team OKRs including key metrics such as Topline, Margins, NMR and shrinkage
- Must develop and execute optimal category strategy, pricing, promotions, range, availability, and cost prices to expand both sales and margin
- Ensure foodpanda categories has the optimal selection and strategically competitive prices in the market through local and international sourcing
- Source and build strong supplier base to negotiate terms improvement, secure supplier advertising spend, and ensure a reliable and operationally effective flow of goods
- Work to develop new sourcing and extended range to ensure we have high quality, good value goods available to our customers year-round
- Ensure progress on Private Label & Imports (For Grocery & Non-Food Categories)
- Employ data-driven decision making to drive the category while working closely with marketing and supply chain to forecast demand and ensure consistent supply
- Partner with supply chain team to manage inventory levels and wastage
- Work cross functionally with Product, Supply Chain, Sales Operations and Marketing to deliver strategic projects
- Conduct regular business reviews & JBPs with key AAA suppliers
- Deep dive into categories to understand best and worst practices and subsequently develop and execute short and long term strategies to drive category performance
- Collaborate with various stakeholders to ensure OKRs are met
- Lead and develop the team to ensure excellence in execution, to develop people skills & career development
Qualifications
- Around 8 years experience or more in merchandising or buying and category management
- Knowledge in E-commerce is a plus
- Superb business judgment with a track record of successful negotiations and overall relationship management (both internal and external)
- Ability to work autonomously in a highly demanding and often ambiguous environment, with strong attention to detail and exceptional organizational skills
- Expertise in interpreting data and providing strategic recommendations
- Fluency in English (our corporate language) and strong communication skills
- Efficiency in using Google Workspace is a plus while mastery in using Microsoft Office is preferred
Additional Information
What We Offer
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food, health and dental insurance, and learning and development opportunities!
foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero