Lead Application Engineer

Posted 2 Days Ago
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Stockholm
Mid level
Cloud • Hardware • Software • Semiconductor
The Role
The Lead Application Engineer will provide pre-sale and post-sale support for Cadence's PCB design tools. Responsibilities include conducting technical presentations, managing customer support, analyzing requirements, and providing training. The role requires collaboration with R&D and understanding of customer success criteria in a complex technical environment.
Summary Generated by Built In

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

As Senior Application Engineer, you will be responsible for pre-sale and/or post-sale support for Schematic Entry, PCB Design and Libraries for Electronic Design Automation tools used to design printed circuit boards.

The successful candidate will work closely with top tier customers supporting technical campaigns for pre-sale by creating and conducting technical presentations, product demonstrations, training, knowledge transfer, services delivery and onsite support. Provide direct technical post-sale support as part of the European team. Advocate and negotiate bug/enhancement resolution with R&D.

The AE provides direct technical post-sale support for Cadence PCB products, technologies, and design flows. In this role, the AE will work both independently and collaborate with Swedish, other European team members and R&D to address customer issues.

The person should be able to act as strong team member and contributor, participate in team projects and initiatives. You will need to be an excellent communicator with an electronics background & experience of PCB design using CAD software. Expertise in Schematic Entry and PCB Design (Allegro PCB) is an added advantage. You will receive a thorough training on the Cadence PCB software.

Job responsibilities Pre-Sales:

  • Understand customer success criteria and be committed to customer success;
  • Analyze, capture and document requirements with engineers, with the goal to recommending technical solutions based on Cadence PCB solutions;
  • Understand the competitive landscape and continuously work on differentiating Cadence’s solutions;
  • Deliver presentations and demonstrations to prospective and existing customers for new products and product updates;
  • Provide pre-sales technical support to prospects and internally to sales throughout the sales process;

Job responsibilities Customer Support:

  • Provide world-class customer support as part of the European Team;
  • Provides a proactive and creative approach to resolving problems; obtains feedback on issues/suggestions and provide back to R&D;
  • Solves highly complex problems and can identify viable and often innovative options, and uses analytical skills and judgment to recommend an appropriate solution;
  • Manage and provide technical trainings or workshops;
  • Investigate the customer issues by finding work arounds, describe and document bugs/enhancements, application notes and recording short movies.

Technical Skills:

  • Basic understanding of Cadence PCB tool set in the context of PCB Design Flows; ability to analyze customer's environment and evaluate appropriate support solutions; anticipates technical issues and develops creative solutions before they become a problem;
  • Experience with Cadence tools such as Allegro PCB Editor and Design Entry HDL is desirable.

Soft Skills: 

  • Excellent English written and oral communication skills.
  • You will have to work with multinational engineering teams
  • Strong Analytical and problem-solving skills
  • Communicates difficult concepts and negotiates with others to adopt a different point of view

Job Qualifications:

  • Education: MEng degree or equivalent, preferred Computer / Electrical Engineering
  • A valid work- and residence permit.

Desirable Skills:

  • Experience in signal and power integrity for PCB level
  • Knowledge of TCL or other programming languages

Travel: 

  • Required for customer visits and internal training
  • Expected 10%

We’re doing work that matters. Help us solve what others can’t.

Top Skills

Tcl
The Company
HQ: San Jose, CA
8,216 Employees
On-site Workplace
Year Founded: 1988

What We Do

Cadence enables electronic systems and semiconductor companies to create the innovative end products that are transforming the way people live, work and play. Cadence® software, hardware and IP are used by customers to deliver products to market faster. The company's Intelligent System Design strategy helps customers develop differentiated products—from chips to boards to intelligent systems—in mobile, consumer, cloud, data center, automotive, aerospace, IoT, industrial and other market segments. Cadence is listed as one of Fortune Magazine's 100 Best Companies to Work For.

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