LATAM Solutions Engineer

Posted 5 Days Ago
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Chile
Hybrid
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Role
The Solutions Engineer will support sales efforts by understanding customer requirements, presenting solutions, providing demos, and reporting feedback to enhance products, all while networking and building personal branding in the Identity security space.
Summary Generated by Built In

SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. SailPoint makes it possible to automate and streamline the identity journey. We marry technical expertise with business acumen to deliver identity security that will drive business forward.

SailPoint is seeking a Solutions Engineer based in Chile. You will be working with our sales teams to support our direct and indirect sales efforts in Latin America, especially supporting the following countries; Colombia, Peru, Ecuador, Argentina, and Chile. Your thorough understanding of Identity, Governance, User Administration and Access Management coupled with your excellent communication skills will enable you to effectively articulate the value of SailPoint solutions to both technical and non-technical audiences.  Expertise in discovering customer requirements, aligning enterprise solutions to address those challenges and demonstrating product capabilities is essential to success in this role.

What you’ll do to be successful as a Solution Engineer

Within the first 4 months you will:

  • Learn the Identity Security and Identity Management space

  • Participate in demos best practices training, presentation skills training, negotiation,

  • Handle initial demos and discussions in IGA

  • Attend Revenue Onboarding for a deep dive into Challenger Sales training

  • Hone technical discovery skills through SE Scrum groups

  • Pitch to Account Executives (AEs) to master messaging and build relationships

  • Navigate internal relationships with Customer Success Managers, Product Management, Professional Services, and Partners

  • Coordinate with AEs before and after client calls, tying what is presented back to business value

Within 6 months to 1 year, you will:

  • Contribute to building new technical collateral for organization-wide use

  • Grow familiarity with IT audit functions, regulatory frameworks, SOX, HIPAA, NERC-CIP, GDPR, and CCPA

  • Speak at national or regional conferences and meet ups

  • Proactively network and build your own personal brand

  • Articulate the business value of SailPoint as a strategic sale

  • Communicate at the business level with clients outside of IT, such as HR, Finance, risk management, counsel, lines of business

  • Be fluent in the language of Identity Security

Responsibilities:

  • Actively participate in the sales process and work closely with the direct and channel sales teams

  • Discover and understand customer requirements and align our solutions to those requirements

  • Present SailPoint business functions, value, and competitive differences

  • Provide product demonstrations to prospective customers

  • Assist in developing RFP responses in coordination with our RFP response team

  • Participate in onsite and remote Proof of Value (POV) evaluations

  • Provide feedback to Product Management on product enhancements

Requirements:

  • 5+ years professional experience as a pre-sales technical resource in an enterprise software company (B2B)

  • Excellent written and verbal communications skills

  • A working knowledge of technical infrastructure including web services, application servers, databases, virtualization, and directories is required

  • Conversant in modern SaaS architecture

  • Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP is desirable

  • 3+ years working with Identity, Governance and Access Management solutions is preferred

Location:

  • Residence in Chile

  • We anticipate 25% travel and flexibility to travel within Latam (primarily in Colombia, Peru, Ecuador, Argentina, and Chile) will be necessary.

Education:

  • BA/BS or global equivalent; 8 years of related experience

#LI-REMOTE #LI-AS1

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Top Skills

AWS
Azure
GCP
Java
JSON
Ldap
SQL
XML
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The Company
HQ: Austin, TX
2,461 Employees
Hybrid Workplace
Year Founded: 2005

What We Do

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.

Why Work With Us

Together, we’re redefining identity’s place in the security ecosystem. We love taking on new challenges that seem daunting to others. We hold ourselves to the highest standards and deliver upon our promises to our customers. We bring out the best in each other, and we’re having a lot of fun doing it.

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