L3 Support Tech Lead

Posted 3 Days Ago
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Singapore
Senior level
Information Technology
The Role
The L3 Support Tech Lead will oversee the Application L3 team to diagnose and resolve production issues. Responsibilities include providing technical solutions, maintaining mission-critical systems, mentoring team members, and ensuring quality deliverables. The role requires strong analytical and leadership skills to enhance and support enterprise-level software solutions throughout their lifecycle.
Summary Generated by Built In

Job Description:

Technical/Team Lead (Java) – Support (L3)

Job Summary:

We are looking for a proactive and dynamic professional to join our Application L3 team who can guide the team to troubleshoot production issues, provide technical solutions, provide maintenance and support for a mission critical system.

Job Description:

We are looking for an experienced Java Technical (Tech/Team) Lead to be responsible for identifying the issues, providing solutions for technical issues which arise from the product delivered. To be successful as a Java Tech/Team Lead, you should demonstrate sound knowledge of industry best practices, good organizational and leadership skills, and proficiency in JAVA technologies. Ultimately, the Java Tech/Team Lead should possess good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.

Roles and Responsibilities:

  • Investigate on the issues reported by Application Support (L2) and provide workaround and/or permanent solution.
  • Workaround solution includes but not limited to: data patch, shell scripting, PL/SQL scripting etc.
  • Permanent solution includes code change, workflow change etc.
  • Trouble shooting involves, simulation of the issue, going through various logs, working with the application team and with the infra team.
  • Should possess good people management skills such as managing the team, task allocation, mentoring, monitoring, motivating the team etc.
  • Support continuous improvement throughout the development life cycle of enterprise level software solutions. This includes enhancing / maintaining of software applications.
  • Create and maintain documentation for software design specifications.
  • Perform Unit Testing, Integrated Testing and troubleshooting of software application issues.
  • Reviewing the work of other team members with feedback for improvement (if applicable)
  • Using coding standards and best practices to ensure quality deliverables
  • Contribute as a team member to an operational, integration or application architecture requirements, design, implementation, or on-going operations deliverables

Requirements:

  • Candidate must possess at least a Diploma/Degree in Computing/Information Technology or equivalent
  • At least 5 years of development experience in Java
  • Experience in performing production support
  • Experience in Spring/Spring Boot framework
  • Experience in relational databases such as Oracle and MySQL
  • Experience in implementing web services such as SOAP and RESTful web services
  • Experience in frontend frameworks such as Angular, Struts, jQuery and Bootstrap
  • Experience in batch processing implementations
  • Have implemented some form of custom frameworks such as security and validations
  • Have some team leading experience
  • Good verbal and written communication skills
  • Advanced understanding of modern software development methodologies
  • Advanced understanding of software testing methodologies, scripting and tools
  • Minimum experience of three or more full SDLC for web application projects
  • Ability to work effectively in a team and with client

                                                                                                                              

Good to have:

  • Experience in Agile development environments
  • Experience in DevOps toolchains
  • Experience in container platforms such as Docker and Kubernetes
  • Experience in messaging platforms such as Kafka and IBM MQ
  • Experience in Application Servers configurations like WebSphere and WebLogic will be an advantage
  • Experience in software testing tools such as Selenium, Karate, Microfocus UFT and Katalon

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Top Skills

Java
The Company
HQ: Buenos Aires, Buenos Aires
86,261 Employees
On-site Workplace
Year Founded: 2017

What We Do

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

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