Key Account Manager

Posted 3 Days Ago
Be an Early Applicant
Amsterdam
Mid level
eCommerce • Retail • Software
The Role
As a Key Account Manager, you will manage existing customer portfolios, understand their needs, and facilitate the implementation of solutions. Your responsibilities include developing business plans, enhancing customer relationships, and collaborating with various internal departments to optimize customer satisfaction and sales growth.
Summary Generated by Built In

Company Description

Are you ready to develop the future of retail?

As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.

VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.

Job Description

We build. We create impact.

As a Key Account Manager and reporting to the VP Benelux, you will make a positive impact by:

  • Manage a portfolio of existing customers
  • Acquire a thorough understanding of existing key customer needs and requirements and thereby facilitate implementation of our value-add solution
  • Develop and expand sales of additional and new products and services
  • Work direct or together with the Customer Partner to obtain the highest possible customer satisfaction and customer loyalty.

Your main responsabilities would be in details :

  • Develop and execute a customer specific statistical business plan, KPI and budgets.
  • Facilitate continues regular meeting with Customers
  • To set up our commercial propositions by interacting with different internal departments: sales administration, marketing, installation, project management, etc.
  • To continuously maintain and develop Customer relations ranging from mid-management to C-level


Qualifications

Qualifications we’re looking for :

Professional Experiences:

  • Successful experience in a similar position (Key Account Manager or Area Manager)
  • Minimum 4-5 years with a proven track record in attaining/exceeding account management and sales goals
  • Industry experience and knowledge of industry sectors is an asset
  • The candidate must be familiar with the sales of technical solutions and preferably from the retail market.


Languages:

  • Dutch and English


Required qualifications:

  • Excellent Relations skills ranging from store level to company C-level.
  • Ability to identify solution value for the individual customers and transforming this into additional sales.
  • High level of personal drive and proactive work methods
  • Possess ability to prioritization of the strategic tasks from customer 

Additional Information

We innovate. We help communities thrive.

 VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

 The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.


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The Company
Chicago, Illinois
649 Employees
On-site Workplace
Year Founded: 1992

What We Do

VusionGroup (ex- SES-imagotag) is the global leader in the digitalization solutions for commerce, serving over 350 large retailer groups around the world in Europe, Asia and North America. The Group develops technologies that create a positive impact on society by enabling sustainable and human-centered commerce

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