Key Account Manager

We are global, we are impacting the lives of millions every day, we are making a difference!  

At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860’s and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.   

Will you be next to join our journey towards a more sustainable future? At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visit www.amcor.com.  

Job Description

This role works directly with one of Amcor’s Key Accounts as well as a book of associated accounts. This role provides tactical sales direction and communication strategies while strategically developing accounts to both protect and grow. This individual will work with internal and external stakeholders and leadership to define account-level challenges, establish action plans and execute Account Strategy with precision. This role is focused on share of wallet growth for the key account(s).  

WHAT YOU GET TO DO

• Geographic Scope: National sales responsibility of a large key account that is the global market leader in their space, national responsibility of associated accounts
• Number of colleagues directly reporting to this job: 0
• Annual sales: $50 million or more

Drive for results:

• Ownership of key account, connecting Amcor’s values of safety. collaboration, accountability, results & outperformance into all aspects of role.
• Support development of account strategy, align it with leadership and execute it to maintain share of wallet and profitability grow account.
• Manage account complexities to support customer requirements and anticipate future needs
• Lead or co-lead key business pitches & negotiations for new opportunities, while demonstrating an ability to think critically, influence decision making and follow through to completion
• Learn about Amcor, our products, the segment you will play in, the industry and market competition
• Deliver sales goals including profitable year-over-year growth for assigned territory.

Relationship Management:

• Build relationships with customers based upon trust and respect
• Build cross-functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external)
• Ensure Amcor and the Key Account adhere to contractual commitments.  This includes inventory management, and management of quality and service key performance indicators. 
• Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associations

Stakeholder Engagements:

• Identifies, plans and coordinates valued-added stakeholder engagements to make the customer’s life easier
• Coordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trials
• Manages accounts receivable as acceptable levels with assistance from the credit department
• Work with Strategic Marketing to understand focus areas to meet strategic unmet customer needs
• Work with leader on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments

Reporting:

• Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting
• Drive forecast accuracy for improved business results
• Responsible for the management of Account Planning, Pipeline management, profitability improvements, and churn management in CRM tool

WHAT WE VALUE

• Proven track record of successful sales growth and profitability growth with large accounts
• Careful listening skills to unearth customer needs and wants
• Experience with product pitching and business negotiations
• Business and financial acumen (e.g. price, profitability) which would translate toward but is not limited to being able to understand P&L’s and building customer proposals
• Ability to reduce complexity, cultivate relationships and clearly articulate customer proposals, needs and strategy to internal stakeholders.
• A strong desire to get on the road to build customer relationships at various levels; values seeing customers in-person
• Ability to operate in fast paced environment, prioritizing tasks, and key deliverables with an understanding that ad hoc re-prioritization may be necessary
• Solution-focused mindset
• Results-oriented attitude
• Project management skills and ability to drive meaningful results even in the midst of significant ambiguity

WHAT WE WANT FROM YOU

• Bachelor’s degree
• 7+ years of sales or technical experience, preferably within the packaging industry
• Ability to travel domestically & internationally 60% of time.

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the links  "EEO is the and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.

CompensationThe starting salary for this position is expected to be between $94,500 to $118,100; however, base pay offered may vary within the full salary range $94,500 to $141,700 depending on job-related knowledge, skills, and experience. Base pay information is based on national averages and a geographic differential may be applied based on work location. Position may also be eligible for Amcor’s Management Incentive Plan / Sales Incentive Plan, which is an annual bonus program based on business and individual performance, as well as medical coverage and other health and welfare benefits.Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

•Medical, dental and vision plans

•Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

•Company-paid holidays starting at 9 days per year and may be slightly higher by location

•Wellbeing program & Employee Assistance Program

•Health Savings Account/Flexible Spending Account

•Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available

•Paid Parental Leave

•Retirement Savings Plan with company match

•Tuition Reimbursement (dependent upon approval)

•Discretionary annual bonus program (initial eligibility dependent upon hire date)