Key Account Manager - India

Reposted 8 Days Ago
Be an Early Applicant
Bengaluru, Karnataka
Mid level
Information Technology • Consulting
The Role
The Key Account Manager will enhance client relationships, manage cross-selling and upselling of services, conduct quarterly business reviews, and ensure customer satisfaction by coordinating with technical teams.
Summary Generated by Built In

About Sigmoid: 

Sigmoid combines data engineering and AI consulting to help enterprises gain competitive advantage through effective data-driven decision-making. Some of the world's largest data producers are engaging with Sigmoid to solve complex business problems. Sigmoid's data professionals provide deep expertise in data engineering, cloud, machine learning, generative AI, and DataOps.

Learn more at www.sigmoid.com.

Role Title: Key Account Manager

Job Description: As a Key Account Manager. We are looking for passionate individuals who can maintain and enhance existing client relationships by cross-selling and up-selling our services and creating new ones where possible.

The Key Account Manager should be able to:

• Develop a good understanding of customer’s needs. Understand their industry, competitors, market pressures and incorporate this thinking into compelling propositions

• Communicate effectively and build good relationships with decision makers at every level, whereby they trust and value your opinions, seek advice on their business, technology and operations issues

• Open up new buyers and new avenues of revenue generation within the customer’s organization by mining new contacts and taking up discussions

• Conduct QBR, understand challenges, ensure CSAT and in partnership with delivery managers and technical teams ensure that there are no hiccups in the relationship.

• Timely forecast revenue and resource requirement for the customer engagements to ensure seamless customer experience

• Spearhead pitches and new business development within your portfolio. Write proposals and manage deals to the point of contract agreement • Maintain close view of works in progress

•Background in Sales/Account management managing F1000 accounts

•Background in BFSI would be an added advantage

Skills and Qualifications:

• Positive attitude, quick thinker, and able problem-solver who is also both flexible and resilient. The person should be able to operate independently in high pressure situations.

• Strong people skills and excellent written and verbal communication in English

• Prior successful sales/accounts management in enterprise software services, prior experience in Analytics & Big data would be an added advantage

• Solutions selling experience and delivery experiences

• A history of consistent over-achievement

Education/Experience:

 • Minimum Bachelor’s degree in a technical / business discipline

• 4-8 years of experience required, with a minimum of 3-5 years of post-MBA along with B2B Sales and Account Management experience for enterprise customers • Experience in technology, consultative selling

• Preferably from Tier 1/2 MBA college


Top Skills

AI
Analytics
Big Data
Cloud
Data Engineering
Dataops
Machine Learning
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The Company
HQ: New Jersey, NJ
499 Employees
On-site Workplace
Year Founded: 2013

What We Do

Sigmoid is a leading data engineering and AI solutions company that helps enterprises gain a competitive advantage with effective data-driven decision-making. Our team is strongly driven by the passion to unravel data complexities. We generate actionable insights and translate them into successful business strategies.

We leverage our expertise in open-source and cloud technologies to develop innovative frameworks catering to specific customer needs. Our unique approach has positively influenced the business performance of our Fortune 500 clients across CPG, retail, banking, financial services, manufacturing, and other verticals.

Backed by Sequoia Capital, Sigmoid has offices in New York, San Francisco, Dallas, Lima, Amsterdam, and Bengaluru. We are recognized among the world's fastest growing and innovative tech companies, winning several awards and recognition like the Deloitte Technology Fast 500, Financial Times- The Americas’ Fastest Growing Companies, Inc. 5000, Great Place To Work- India’s Best Leaders in Times of Crisis, Data Breakthrough, Aegis Graham Bell, TiE50, NASSCOM Emerge 50, and others.

Learn more: https://www.sigmoid.com/ or https://sigmoid.com/careers/ for careers.

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