Office Manager

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners. 

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products: 

📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.

💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.

💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”.  

TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.

To learn more about TheFork and our Forkies, explore our official site: https://www.careers.thefork.com

The Office Manager will report to the Associate Director Office Experience and will play a critical role in ensuring the smooth operation of the Milan office while overseeing some of our remote offices in the DACH region and the North region. This role involves a blend of on-site office management and remote coordination to maintain efficient and welcoming work environments across multiple locations. We are looking for an enthusiastic, organized, and proactive person with exceptional coordination skills and the ability to foster a positive workplace culture both locally and remotely.

Key Responsibilities:

🏢 Office Management (Milan)
● Manage the reception area, welcoming employees, clients, and visitors.
● Oversee the general organization and upkeep of the office, including meeting rooms, workspaces, and common areas.
● Ensure office supplies, food, and equipment are well-stocked and managed.
● Coordinate with vendors and service providers for office logistics (maintenance, cleaning, catering, etc.).
● Handle incoming and outgoing mail and packages.

🌍 Remote Office Management (DACH : Hamburg and Geneva & North Region: Stockholm and London)
● Serve as the main point of contact for remote offices, supporting day-to-day operations.
● Coordinate with remote teams to maintain office standards and support the issues resolution promptly.
● Support car and phone company management and optimization. 

🎉 Event Organization & Employee Well-being
● Plan and execute team-building activities, and well-being initiatives.
● Manage internal events such as afterworks and employee gifts to enhance workplace culture.
● Support the Global Event manager in the corporate events organization.

📋 Administration & Finance Support

● Assist with administrative tasks, including invoice processing and purchase justifications.
● Ensure compliance with company procedures regarding office and remote site management.
● Facilitate travel bookings and reservations for staff across all locations.

🤝 Onboarding & Cross-Location Coordination
● Assist with onboarding logistics for new hires in coordination with HR and IT (travels, equipment, badges, business cards).
● Collaborate closely with office management teams in other TheFork locations to align and optimize processes.

What We’re Looking For
● 3+ years of experience in a similar role managing office environments, including remote office management.
● Strong organizational skills and the ability to multitask across multiple sites.
● Positive and friendly attitude, enjoying teamwork and problem-solving.
● Fluent in English and Italian (written and verbal). Additional languages are a plus.
● Autonomous and proactive, taking initiative to improve processes.
● Experience with event planning and remote team coordination.
● Flexibility and adaptability to a dynamic work environment.

What we offer?

Flexibility and ability to work in a dynamic and changing environment 

😄 An awesome team (not everybody like our jokes, but we try our best) 

🏠 A Permanent contract (that can be useful in life) 

💸 Competitive fixed salary, bonus and equity (yes, equity!) 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams - More than 30 nationalities and 16 offices worldwide 

🏳️‍🌈 Highly inclusive working environment 

🤸‍♀️ Lifestyle & Welfare benefits that can be used to reimburse physical, leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app  

⏳ A program dedicated to help you have the best work/life balance 

🏥 Health insurance fully covered by the company 

👩‍🦽 Life Insurance and Disability at no cost to the employee  

🍴 Amazing offices with dining, coffee point on each floor, and leisure area    

🎤 Team building events (we love karaoke. A lot. A lot.) 

If you are the right person and you are thrilled to join TheFork don’t miss this chance and apply.. we are waiting for you!

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [email protected]. Our HR team will review the request and respond accordingly

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