Junior CRM Business Consultant

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Porto
Information Technology • Consulting
The Role

Company Description

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Solution partner and Cloud Services partner, specialising in end-to-end transformation.

As a global consultancy company working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics.

Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.

Be part of our Hitachi family

Hitachi Solutions Europe has several opportunities for graduates based in Portugal. Applicants should have a keen interest in technology, plus a desire to pursue an international career in consulting.

Hitachi Solutions Graduate Learning & Development (L&D) programme will inspire you to become our next generation of Hitachi Consultants. Working from our office in Porto, with the opportunity to work around Europe, this an exciting opportunity to be part of a company that believes in investing in people for the future. Our well-structured L&D programme is tailored to train you to become the best consultant you can be.

The programme fits perfectly with the Hitachi Solutions company vision of growth and our slogan Inspire the Next. Working with us offers a fantastic prospect to be part of a company that thinks ahead. As such, we actively encourage applications from graduates who are team players, adaptable, problem solvers and eager to learn.

Job Description

What to expect, your role

  • A Customer Relationship Management (CRM) Business Consultant is responsible for capturing and detailing business processes and needs from our clients, through workshops, meetings and documentation.
  • On a daily basis, you will be engaging subject matter experts and stakeholders in order to guide them through the different stages of the implementation project.
  • You will be advising clients on what are the best tools and methods to digitally transform their business processes.
  • Digital Transformation requires a continuous effort to overcome challenges and problems, and as such you will have the task to help the client navigate through that path as smoothly and efficiently as possible.
  • As part of this role, consultants also configure the CRM system and applications that are delivered to the client (throughout the L&D programme you will receive training to prepare you for these tasks).

Qualifications

  • Newly qualified graduates with less than three years’ professional experience.
  • Degree in Business Management/Administration, Economics or related.
  • Fluency in English both oral and written.
  • Strong presentation skills.
  • Good communication and interpersonal skills.
  • Good problem solving and analytical skills.
  • Good knowledge of Microsoft Office productivity tools.
  • Good organisational skills.
  • A strong sense of responsibility and autonomy.
  • Ability to work independently and within a team.
  • Availability to travel abroad.

Additional Information

What to expect, your benefits

  • Career development: we assign you a personal Career Development Mentor (CDM) to support. and guide you during your journey with us.
  • Flexible and friendly work environment (hybrid work model, work-life balance).
  • Competitive salary.
  • Health insurance.
  • 25 annual leave days.
  • Mobile phone and public transport allowances.
  • Employee Assistance Programme.
  • Be part of one of the best IT consultancy companies in the world.

Beware of scams

Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.  

All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

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The Company
HQ: Irvine, CA
768 Employees
On-site Workplace
Year Founded: 1971

What We Do

Hitachi Solutions is a global IT consulting and services firm. We are a 100% Microsoft platform focused organization, where people and customers are always our top priority.

Hitachi Solutions' mission has always been “to contribute to society through the development of superior, original technology and products”. That statement of purpose works in tandem with that of Microsoft's mission which is “to empower every person and every organization on the planet to achieve more.”’ Fostering customer evolution is our collective goal.

Industry focused - our team of 3,500+ subject matter experts and professionals from across the globe, build forward thinking and sustainable business modernization solutions. Starting at concept 1 and iterating to an open-ended finish, we ensure that our resting foothold leaves our customers with a springboard platform to adapt, grow and thrive. Empowering those companies to flourish in the ever-changing competitive landscape, through Microsoft technology and business applications.

Hitachi Solutions is part of Hitachi, Ltd. — one of the largest organizations in the entire world. We are fortunate to be a part of our parent company's rich history and extraordinary network of innovators. This internal circuitry allows us osmotic learning from over 850 companies that make up the Hitachi conglomerate, worldwide.

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