Junior Billing Analyst

Summary

The Junior Billing Analyst will be a member of the Finance & Accounting team and report to the Finance Operation Manager. They will be responsible for assisting the rest of the billing team with monthly customer invoicing, manual submission of invoices to customer portals, recording cash receipts, monitoring the billing mailbox and responding to customer inquiries, reviewing sales contracts and inputting price plans into the billing system. They will be a stakeholder in all TeleSign’s Financial Systems and act as liaison between Finance and Customer.

Key Responsibilities

• Assist with new account set-up in the billing system
• Assist with assigning and updating customers' price lists
• Assist with monthly customer invoicing and manual invoice submissions
• Assist with invoice dispute resolution
• Process monthly credit card payments and refunds
• Record daily cash receipts and sales adjustments
• Respond to customer inquiries regarding any billing-related concerns
• Act as liaison between Finance and Customer, involving Customer Success and Sales teams as needed
• Assist with ad hoc projects including process improvements and documentation 

Essential Requirements

• Bachelor’s degree or equivalent experience in finance/accounting
• Excellent English written and spoken communication skills
• Must be highly organized, deadline driven and able to prioritize work assignments
• Patience, determination, professional courtesy and consistency when dealing with customers and partners
• Proficiency in MS Office (especially Excel)

Preferred Qualifications

• NetSuite, Salesforce, and/or Stripe experience
• 0-3 year of finance/accounting experience
• Familiarity with Accounting systems from an AR perspective, or financial systems analysis experience
• Good knowledge of electronic billing procedures

We are offering

• Good compensation - Competitive € salary plus benefits package.
• Development opportunities.
• Challenging but also a friendly working environment.
• And much, much more...

About Telesign

Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications.

Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.

Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.