Job Summary:
As a Junior Account Executive for our Inside Sales team, you will play a crucial role in converting inbound leads into qualified sales opportunities. You will work closely with the Sales and Marketing teams to respond to leads, nurture relationships, and close deals while delivering a seamless and consultative experience to prospective customers. This role is ideal for someone who is eager to learn, highly motivated, and passionate about the SaaS industry.
Key Responsibilities:
- Lead Qualification: Manage inbound leads from various channels (website inquiries, demos, marketing campaigns, etc.), qualify them through discovery calls/Demos, and determine their potential as sales opportunities.
- Product Demos: Conduct product demos to showcase the value of the SaaS platform, answer client questions, and align the solution to their business needs.
- Sales Pipeline Management: Track and update sales activities in CRM (HubSpot), ensuring accurate forecasting and reporting of pipeline progress.
- Consultative Selling: Understand customer pain points and challenges, providing tailored solutions and offering strategic guidance to drive product adoption and sales.
- Collaboration: Work closely with the Account Executives and Customer Success teams to transition qualified leads and ensure a smooth handoff.
- Follow-ups: Proactively follow up with inbound leads who may need additional nurturing before making a purchasing decision.
- Customer Education: Educate prospects about the product's features, benefits, and pricing to help them make informed decisions.
- Sales Process Adherence: Maintain a strong understanding of our sales process and product offerings to ensure the most effective sales strategy is employed.
- Feedback Loop: Provide insights to the marketing team regarding lead quality and help refine messaging and campaigns for better lead conversion.
- Experience: 2-4 years of sales experience, preferably in SaaS or technology sales. Experience in inside sales or working with inbound leads is a plus.
- Skills:
- Strong communication skills
- Ability to engage with prospects and build rapport quickly.
- Self-motivated with a strong drive to meet and exceed targets.
- Comfortable with CRM software (HubSpot or other tools)
- Excellent time management and organizational skills.
- Strong problem-solving abilities and a consultative approach to sales.
- Other Requirements: Ability to work in a fast-paced, target-driven environment and adapt to changing priorities.
Top Skills
What We Do
Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale.
With innovative AI solutions, we're transforming how companies communicate:
Shared inboxes allow seamless collaboration
Powerful automation boosts efficiency
Broadcast messaging engages customers
Intelligent chatbots provide instant support
As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations