Jr. Release Manager

Description and Requirements
Role Value Proposition:
The Team You Will Join:
You will be joining the MarTech team within the Global Enterprise Platforms department at MetLife. This team is responsible for ensuring the reliability, availability, and performance of our marketing technology platforms. The MarTech team plays a crucial role in driving the success of our marketing technology initiatives and enhancing our digital presence.
The Opportunity:
The Release Manager is responsible for ensuring the health and performance of MarTech platforms through effective monitoring and troubleshooting across multiple environments. This is an exciting opportunity to oversee the release management process, ensuring smooth and timely deployments, and facilitate communication between development, operations, and business teams to ensure alignment and successful release outcomes. You will have the chance to optimize system performance and reliability through continuous improvement initiatives.
Success in this role requires strong problem-solving skills and attention to detail. The Jr. Site Reliability Engineer is responsible for overseeing the release management process and collaborating closely with cross-functional teams, including marketing, IT, and customer service, in an environment where every contribution is respected, and every perspective is heard.
Key Responsibilities:

• Lead the release management process, including planning, scheduling, and coordinating releases across multiple environments.
• Create and maintain automated tools for system monitoring and alerting.
• Oversee the health and performance of MarTech platforms through effective monitoring and troubleshooting.
• Manage change tickets, review documentation, and guide teams through change advisory board (CAB) calls and operational readiness reviews (ORRs).
• Develop and implement monitoring solutions to ensure the health and performance of MarTech platforms.
• Coordinate communication between development, operations, and business teams to ensure alignment and successful release outcomes.

Essential Business Experience and Technical Skills:
Required:

• Bachelor's degree in computer science, Information Systems, Business Administration, Engineering, or related field.
• Experience in release management and familiarity with release management tools and processes.
• Familiarity with system architecture, monitoring tools, and troubleshooting techniques.
• Good problem-solving skills and attention to detail.
• Good communication and collaboration skills.
• Knowledge of Agile methodologies and practices.

Preferred:

• 3 years of experience in reliability engineering or a similar role.
• Experience with AEM, Adobe Campaign, Brand Portal, Cloud Manager, Azure pipeline deployments, and AWS.
• Proficiency in scripting languages (e.g., Python, Bash) for automation and monitoring.

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The salary range for applicants for this position is $55,000 to $75,000.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2025 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$55,000 to $75,000
#BI-Hybrid