Jr. NMC Engineer

Posted 2 Days Ago
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Baghdad, Rusafa, Baghdad
Entry level
Information Technology • Software
The Role
The Jr. NMC Engineer is responsible for monitoring network health and security, reporting issues to management, handling ticket escalations, and ensuring continuous monitoring of enterprise services to maintain 100% network uptime.
Summary Generated by Built In

Description
  • Responsible for reporting results of monitoring network health and security.
  • Monitor all core enterprise services and customer connections for any potential performance problems (utilization, intrusion, etc.) and respond in a timely manner to any anomalies to ensure network availability.
  • Report the problems to Network Monitoring Manager and ensure continuous monitoring of any indicators of Network Slowness or outages.
  • Send a ticket to the concerned department for any indicators of Network Slowness, outages, issues and follow the problem solving progress
  • Handle on continuous basis to ensure 100% Network uptime.
  • Monitor indicators of metrics and escalate any anticipated outages.
  • Monitoring specific PRTG (fiber, bridge, wireless … etc.)
  • Escalate the high impact tickets if the problem was service effecting and take too long time to resolve.
  • Reporting high Impact Problems.

Report all problems Baghdad and State to NOC Department.

Requirements

Bachelor of Science in Computer/Telecommunication/Electrical Engineering or related.

0-1 Years in ISP Networking related position.

gender : Male

The Company
3,723 Employees
On-site Workplace
Year Founded: 2005

What We Do

EarthLink Telecommunication started in 2005 as an Internet service provider. Within just a few years, EarthLink has become the largest Internet service provider in Iraq. We serve every city and town in Iraq, as well as several major cities around the world. EarthLink is not just an Internet service provider; we provide ICT solutions, data center services, managed services to business and government organizations in Iraq, and much more.

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