Your Role
As the IT Team Lead, you’ll be part of emnify’s growth journey, supporting our internal teams and evolving our IT infrastructure to the highest level. In this hands-on position, you will lead a small team, ensuring a customer-centric approach while managing the technical environment and contributing to our company’s growth. As a go-to resource for our stakeholders, you’ll provide strategic and operational IT expertise, troubleshooting complex issues, optimizing systems, and implementing best practices. This role includes rotational on-call responsibilities.
Location: Berlin.
Your Impact
- Elevate IT Standards: Strategically manage and troubleshoot IT systems across hardware, software, cloud and network layers, setting high standards for infrastructure security and resilience.
- Optimize IT Infrastructure: Drive the implementation of device and data management solutions (Microsoft Office, SharePoint, OneDrive, Intune, Mosyle), continuously improving operational efficiency and user satisfaction.
- Cross-Functional Collaboration: Work closely with stakeholders to understand and address IT needs, creating a seamless experience across departments and ensuring alignment with tech strategies.
- Lead and Mentor: Support and guide your team members, fostering a supportive environment, and mentoring on best practices for technical excellence and customer service.
- Enhance IT Processes: Drive automation in onboarding and offboarding processes, improve A/V setup in conference rooms, and implement disaster recovery protocols to ensure smooth operations and data security.
Your Skills
- Leadership Experience: Demonstrated experience leading or mentoring a small IT team with a hands-on approach to both technical and team responsibilities.
- Technical Expertise: Proficient in Microsoft-based environments, including Office Suite, SharePoint, OneDrive, Intune, and Windows/Mac/Linux device management solutions.
- Problem-Solving Skills: Strong troubleshooting skills across software, hardware, and network issues, with a strategic approach to continuous improvements.
- Customer-Centric Mindset: Proven ability to communicate clearly, resolve issues efficiently, and foster a high-quality user experience.
- Adaptability: Ability to prioritize tasks, adapt to evolving needs, and keep the team aligned with departmental and organizational goals.
Top Skills
What We Do
emnify is the leading cloud building block for cellular communications in the IoT stack, connecting millions of IoT devices globally – from electric vehicles to energy meters, alarm systems to GPS trackers, thermometers to health wearables.
The emnify API and SIM technology connect and secure any kind of IoT deployment to its application back-end. emnify’s cloud-native integrations and no-code workflows ensure seamless lifecycle scalability for deployments of all sizes – from local start-up to global enterprise.
The emnify IoT SuperNetwork is the largest globally distributed mobile cloud core network of its kind, supporting local network access (2G – 5G, LTE-M, NB-IoT) in over 180 countries from more than 25 cloud regions – and counting. emnify’s solution is built on partnerships with the leading hyperscaler cloud service providers, system integrators and hundreds of radio network operators worldwide.
Founded in 2014, emnify was the first to transform cellular IoT connectivity into an easy-to-consume cloud resource – trusted today by thousands of the world’s most innovative companies. To learn more about emnify, please visit www.emnify.com
