We seek to employ an experienced and resourceful IT Support Specialist to join our team, who will be responsible for managing and resolving technical issues, ensuring seamless operation of the IT infrastructure, and providing exceptional support to end-users.
The successful candidate will be based in Athens and will be reporting to Infrastructure manager.
Are you ready to join one of the largest Payment & Financial Technology solutions provider?
Then this is your opportunity with us!
KEY RESPONSIBILITIES:
- Administer users and their corporate IT equipment and associated software.
- Provide support in-person and remotely, troubleshooting and resolving user’s issues.
- Identify, track end user’s hardware and software needs, recommending IT solutions that meet business needs.
- Implement user change requests, perform advanced hardware and software installation, configuration and deployment.
- Order planning and maintaining hardware/software inventories.
- Collaborate with other IT Teams to troubleshoot and resolve technical issues.
- Handle support tickets, logged by users in a timely manner.
- Collaboration with external vendors.
GENERAL REQUIREMENTS:
- Bachelor’s degree in Computer science, Information Technology or a related field.
- Minimum 3 years of relevant professional experience.
- Good knowledge and hands-on experience with O365, Microsoft’s technology - Windows 10/11, M365, Intune, Active Directory (on premises and cloud), VMware, Networking.
- Fluency in English, both verbal and written.
- Eligible to work in the EU on full-time permanent basis without the need of employer sponsorship.
COMPETENCIES:
- Ability to analyze situations, to identify existing or potential problems and to recommend solutions.
- Good communication, organizational, analytical and problem-solving skills.
- Ease of learning new IT systems and technologies.
- Ability to work in a fast-paced environment, prioritize, organize and manage own work.
- Proactivity, motivation, and ability to work independently or as a team member.
- Work in dynamic, stable, international environment.
- Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.
Top Skills
What We Do
Starting in Central Europe in 1994 and growing to a global real-time digital and cash payments network with millions of touchpoints today, Euronet (NASDAQ: EEFT) now moves money in all the ways consumers and businesses depend upon. This includes money transfers, credit/debit processing, ATMs, point-of-sale services, branded payments, currency exchange and more. With products and services in more than 200 countries and territories provided through its own brand and branded business segments, Euronet and its financial technologies and networks make participation in the global economy easier, faster and more secure for everyone
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