IT Site Administrator

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​

As the Site Administrator, you will oversee the preparation, installation, configuration, operation, and maintenance of site IT hardware, software, and related IT infrastructure. Under the guidance of the IT Manager Site Administration, you'll participate in technical research and development to promote continuing innovation within the IT infrastructure at the local sites. You will ensure that system hardware, operating systems, and related procedures follow organizational values.

You Will:

• Providing support to the site and remote personnel with company computer systems, LAN, WAN, Wi-Fi, Mobile, RF devices and AV equipment.
• Imaging, deployment, and inventory of computers and software.
• Configuration of computer systems, printers, associated peripherals, and software to meet job roles.
• Maintaining and troubleshooting IT infrastructure hardware and software onsite or remotely while utilizing Service Management software and working with Managed Services to resolve IT issues.
• Create accounts for new users, configure settings and features, manage security, access permissions, and remove inactive accounts.
• Maintain computers, servers, backups, and user accounts.
• Participate in global IT project work including design, planning, coordinating, and implementation as assigned by IT Management team.
• Available to respond to site support after hours is required during outages, issues, and tasks that have a business impact.

You Have:

• Bachelor's degree in Computer Science or related field. Directly related work experience may be substituted for degree.
• IT Certifications
• 3-5 years experience providing technical support for systems with software and hardware components.
• Must be an information technology generalist with the ability to attain a broad awareness of all technologies and their functionalities
• Experience troubleshooting network and printing problems

Physical Requirements:

While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

Work in both office and manufacturing environment. May occasionally be required to perform job duties outside the typical office setting.

Watts in it for you:

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.