IT Senior Analyst, Core Infrastructure & Operations – Network & Telecommunication

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

Overview of The Role

The Senior Analyst, IT Network & Telecommunication works with a team who’s responsible for overseeing system installations, as well as monitoring and maintaining the organisation’s servers and evaluating new server hardware and software.

How You Will Make Contributions That Matter:

• Participate in the planning, design, configuration and deployment of company LANs, WANs, Voice and wireless networks, including servers, routers, switches, firewalls, UPSs, PDUs and other hardware to ensure that the network meets company performance and availability requirements
• Daily operational maintenance of existing network infrastructure. (SDWAN, ZScaler, Infoblox, ISE, Wireless, Solarwinds, etc.)
• Design, plan and troubleshoot network related problems in an enterprise environment with expertise in Cisco Routers, Switches, NGFW, Intrusion Prevention (IPS) and web filtering
• Liaise with vendors for new hardware and software acquisitions and keep appropriate maintenance agreements current and effective
• Work with global and regional teams to deliver IT or business projects
• Provide expert advice to other initiatives relying on network & infrastructure services
• Play a key role in maturing the network systems in the areas of routing, switching, security, collaboration, wireless, physical data center standards and monitoring systems
• Collaborate and coordinate daily with other IT teams to deliver on new projects
• Perform system monitoring and analysis, performance tuning, troubleshooting and escalating issues, including proactive problem resolution and complex problem analysis as necessary, to maintain system performance to meet user demand
• Reduce operational risk and improve availability of the overall infrastructure by ensuring access, monitoring, control, evaluation and documentation practices are maintained and adhered to
• Evaluate new system hardware and solutions and monitor the market for emerging technology
• Collect and analyse operational data (especially incident and change records) to identify emerging trends and log problem records to assist with problem resolution and increased network availability
• Documentation: Maintain accurate documentation of network configurations, procedures, and policies.
• Security: Monitor network security measures to protect data, systems, and network integrity. collaboration with cybersecurity for Incident Response and cybersecurity investigation

You Are Best Suited for The Role If You Have the Following Qualifications:

• College diploma in the field of Computer Science or equivalent
• Minimum 7 years of equivalent work experience in a network position
• CCNP is preferred or equal experience
• Deep experience with Routing & Switching
• Strong working knowledge of network/internet Protocols/Services such as TCP/IP stack, Ethernet, BGP, OSPF EIGRP, QOS, DHCP, IPAM
• Expertise with Cisco ISR routers, Cat 9xxx, 3850’s, 4500’s, Nexus 9k, NGFW
• Familiarity with operation, management and fault diagnosis of real time transaction processing systems
• Knowledge of WIFI, Dot1x, Web proxy, and other network security infrastructure/monitoring tools
• SDWAN expertise is an asset
• Understanding of firewall principles, rules, and traffic flow.  Firewall experience is an asset.
• Proven experience in leading small to large technical projects with demonstrated oral and written ability to communicate with team members
• Must know when to ask for assistance, and when to help collaboratively
• Must be approachable, teachable, and a team player with a strong desire to continue learning and expanding their experience in a highly evolving environment
• Experience with network asset management, including maintenance of network components, inventory and related documentation
• Superior troubleshooting skills
• Willingness to work beyond core business hours / on call, if necessary to minimize business interruption during planned or unplanned network/system modifications
• Excellent time-management to handle a heavy workload at various time of the year and project lifecycle
• Available for travel as required
• Ability to get to and travel easily between our different sites
• Be part of on-call 24/7 support rotation
• Experience in a manufacturing environment is a plus

We support and care for our employees and their families by providing:

• Development opportunities that enhance you career fulfillment.
• Meaningful compensation & benefits that help you care for your family.
• Opportunities to contribute to your community and enhance the lives of others through Saputo products.

Salary Range: $70,050 - $91,950

* Salary offers will vary commensurate with experience education, skills, and training.

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese,

In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave. We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors.

Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC endeavors to make CareersUSA.Saputo.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.

To review the Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC Privacy Notice for California applicants, please visit our Corporate website associated section by clicking here (English) or here (Spanish).