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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are seeking an experienced Product Manager to join our team and support our Operations Technology initiatives. As a Product Manager, you will play a critical role in driving the development and delivery of our Operations technology solutions.
This role will be responsible for creating and executing a comprehensive product strategy as well as managing the roadmap for our technology solutions. This role will be responsible for ownership of multiple complex product areas within the Operations Technology portfolio. This includes collaborating with cross-functional teams including finance, sales, customer success, and IT, to gather and analyze business requirements, translating them into actionable product features and enhancements. This position will work daily within scrum ceremonies to ensure the effective definition and writing of user stories, prioritize product backlogs, and make trade off decisions between scope and schedule. But enough about us; let’s talk about you.
You are comfortable with enterprise clients and understands how they work and think and can craft approaches that are effective for important external stakeholders. You possess strong negotiation and problem-solving skills, with energy & enthusiasm for solving unknowns. You are able to use data to drive product decisions. You see ahead clearly, able to anticipate future consequences and product trends accurately. You can align execution to organizational vision by prioritizing and context-switching in a fast-paced environment to drive results against several projects simultaneously. You possess excellent communication skills, executive presence, and command of group dynamics to drive team and stakeholders to effective decisions or consensus
Job Responsibilities
60% Product Ownership:
- Determine capacity allocation and prioritization of customer jobs to solve within area of responsibility.
- Assist in the identification and prioritization of customer requirements and translate them into actionable epics and user stories.
- Conduct analyses and gather insights to inform backlog prioritization and make data driven product roadmap decisions.
- Act as a liaison between the Product Management team and other departments, ensuring that product decisions align with organizational goals and objectives.
- Collaborate with the Product Management Director to identify business opportunities that can drive the success of our tools and services to improve the customer experience.
40% Product Management Collaboration
- Serve as Product Owner for scrum teams covering our more complex product areas
- Help to remove obstacles to effective and efficient product delivery
- Foster strong relationships with key stakeholders, including finance teams, IT teams, and end-users, to ensure their needs are met and their feedback is incorporated into product development and enhancement processes.
- Partner with Product Management leaders to be the voice of product decisions within the organization
- Act as accountable party for the portfolio and product strategy of assigned product area via product roadmaps
- Collaborate with key stakeholders to ensure your team develops expertise in market and competition for your services, helping team members to understand what's next and when to stay the course
- Assist Product Management Director with Product Launch decisions, including the management of all alpha/beta feedback
Typical Qualifications
- 2-5 years of relevant product management
- 3+ years working with stakeholders in a business environment, working across cross-functional groups
- Technical understanding of data pertaining to Enterprise Business Applications– ability to gut check technical feasibility and timelines and remove technical development barriers
- Experience bringing products to market
- Technical understanding (mobile, SaaS, data) – ability to gut check technical feasibility and timelines and remove technical development barriers
- Understanding of product management best practices, including agile development environments
- Demonstrated success at driving innovation in a dynamic environment using analytic and quantitative capabilities
- Excellent verbal and written communication skills
For candidates located in California, Colorado, Hawaii, Jersey City (NJ), New York City, Westchester County (NY), and Washington, please visit the following link for pay range information:
California: https://www.athenahealth.com/salary-range/ca-tech-manager
Colorado: https://www.athenahealth.com/salary-range/co-tech-manager
Hawaii: https://www.athenahealth.com/salary-range/hi-tech-manager
New Jersey: https://www.athenahealth.com/salary-range/nj-tech-manager
New York: https://www.athenahealth.com/salary-range/ny-tech-manager
Washington: https://www.athenahealth.com/salary-range/wa-tech-manager
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at [email protected] for assistance.
https://www.athenahealth.com/careers/equal-opportunity
Top Skills
What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
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