Are you ready to make an impact?
We are currently seeking a Portfolio Product Manager with a strong understanding of AI features and governance processes. You will play a crucial role in managing a collection of off-the-shelf software products by identifying gaps, prioritizing needs, and delivering innovative features that empower our consultants to provide professional services to our clients.
You will engage with stakeholders to understand their business needs, research and select functionalities within existing and new platforms, implement these solutions, and collaborate with West Monroe consultants (your customers) and Shared Services colleagues to optimize the use of the solutions in the portfolio.
What you’ll do:
AI Integration and Governance:
- Maximize the value of AI features in SaaS applications within the portfolio.
- Define and implement an AI governance process.
- Conduct AI governance reviews of new applications and features.
- Stay updated on process and IT advancements within AI.
Portfolio Management:
- Respond to requests for new software tools.
- Monitor tool usage within the portfolio.
- Maintain a roadmap of initiatives for platforms and tools.
- Avoid redundant solutions and reduce licensing costs.
- Identify valuable integrations among platforms.
Stakeholder Engagement and Enablement:
- Understand business needs and gather end-user feedback.
- Identify emerging needs and gaps among solutions.
- Promote tools and AI features internally.
- Collaborate with UX and learning teams for feedback and training content.
- Facilitate product owner groups across the firm.
Implementation and Support:
- Select, procure, and implement new platforms and software tools.
- Stay aware of new and changing functionalities to improve service delivery and productivity.
- Coordinate the development of learning materials for end-users.
- Coordinate legal and cybersecurity reviews of new applications.
Strategic Planning and Budgeting:
- Propose and negotiate project priorities based on needs and impact.
- Budget and forecast for procurement and operational costs.
What you’ll bring:
Education and Experience:
- BA in computer science, business, engineering, or related disciplines.
- 3+ years of product management experience.
- Experience with SaaS products and services.
- Understanding of consulting firm business models.
- Technology implementation project management experience.
- Proficient with agile lifecycle management tools (Jira preferred).
Skills and Competencies:
- Excellent written and verbal communication.
- Ability to apply agile product management to IT portfolio management.
- Experience with hybrid work environment tools.
- Strong vendor communication and management.
Performance and Leadership:
- Proven ability to meet West Monroe Partners’ Key Performance Expectations in:
- People: Grow our values, culture, and people
- Internal client delivery: Ensure exceptional client service
- Practice Development: Enhance organizational effectiveness
- Leadership: Drive innovation, stewardship, and reputation
Collaboration and Facilitation:
- Effective stakeholder collaboration and facilitation skills.
- Success in matrixed structures.
- Familiarity with AI features in SaaS and AI governance processes.
Based on pay transparency guidelines, the salary range for this role is listed below. Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity.
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Ten weeks of paid parental leave will also be available for use after successful completion of one year of employment.
Chicago
$136,000—$160,000 USD
At West Monroe, we work with you.
We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions.
The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.
At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next.
You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.
West Monroe is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
Top Skills
What We Do
West Monroe is a global business and technology consulting firm passionate about creating value for our clients. We co-create solutions that accelerate results now and prepare industries to tackle what’s next. We’re excited by the possibilities that technology creates. We work with our clients to deliver on the possible, building on their goals, generating fresh insights and creating inspiring outcomes.
We excel at the intersection of industry, strategy, people and technology—always driving rapid impact. Our all-in approach comes from our unique employee ownership structure. Our clients’ success is our success. From the beginning, our growth has come from putting people at the center. Fortune and USA Today consistently celebrate West Monroe as a top workplace, and we’re recognized as a leading consultancy by Forbes and Forrester.
Why Work With Us
It’s our mission to help build the next generation of leaders, and we’re committed to partnering with employees to build an experience that’s challenging, fulfilling, and filled with constant opportunities to grow, and to make a real difference.
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