IT Manager - Field Services

Posted 12 Hours Ago
Be an Early Applicant
Diamond Bar, CA
115K-167K Annually
Senior level
Manufacturing
We deliver an unbeatable combination of quality, price, and service through hard work and innovation to our customers.
The Role
The IT Manager for Field Services is responsible for managing IT processes related to production support, project delivery, staff management, budgeting, and vendor management, ensuring alignment with service level agreements and business operations.
Summary Generated by Built In

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:   

  • Work in an entrepreneurial and dynamic environment with a chance to make an impact.   
  • Develop lasting relationships with great people.   
  • Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

IT Manager - Field Services

This is a REMOTE position that has to be based in either North Carolina or South Carolina or Georgia or Florida or Alabama or Mississippi or Louisiana, within a commutable distance from our local plant.

The IT Manager - Infrastructure is responsible for managing all departmental processes included production support, project delivery, staff management, budgeting, and vendor management.  This position would be responsible for organizing and managing all IT functions required to meet IT’s Service Level Agreements (SLA) and business operations.

Essential Functions

  • Contributes to the planning and maintenance of the organization's data technology operations, including computer hardware, software, and telecommunications.
  • Participates in the evaluation, development, and recommendation of solutions specific to the entire organization as well as specific solutions for individual departments.
  • Coordinates and schedules the transition from existing to new platforms and systems.
  • Monitors the needs of the organization vis-a-vis the newest technology.
  • Defines and executes strategic and tactical goals, working with organizational leaders to develop technology plans, policies, and procedures in alignment with company goals and standards.
  •  Assists with monitoring the utilization and efficiency of technology.
  • Manages daily operational processes.
  • Defines and executes staff development plans.
  • Mentors and motivates staff.
  • Manages departmental budget
  • Manages and executes departmental projects to ensure delivery dates are met.
  • Provide status updates to Sr. IT Management, keeping Sr IT Management apprised on departmental status and issues.
  • Manages vendors and maintains maintenance agreements with all suppliers.
  • Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Additionally, IT Manager is expected to demonstrate:

  • Excellent written and verbal communication skills
  • Strong business acumen
  • Ability to build relationships internally and externally
  • Proven leadership qualities
  • Strong problem solving/ analysis abilities
  • Teamwork Orientation
  • Outstanding Customer/Client Focus
  • Strong Technical Capacity

Qualifications

  • Minimum Qualifications:
    • 6 Years  – IT Infrastructure experience in Manufacturing, Supply Chain, or Logistics environment
    • 6 Years  – Experience in similar position
    • 6 Years  – People management experience

                *experience may include a combination of work experience and education

  • Preferred Qualifications:
    • 10+ Years– IT Infrastructure experience in Manufacturing, Supply Chain, or Logistics environment
    • 10+ Years – Experience working in similar position         
    • 6+ Years – People management experience

*experience may include a combination of work experience and education

    Education

    • Minimum Required: 
      • Bachelor's Degree in Computer Science or related IT field.
    • Preferred: 
      • Mater's in Computer Science or related IT field.

    This is a REMOTE position that has to be based in either North Carolina or South Carolina or Georgia or Florida or Alabama or Mississippi or Louisiana, within a commutable distance from our local plant.

    Typical Compensation Range

    Pay Rate Type: Salary

    $115,381.28 - $167,302.86 / Yearly

    Bonus Target: 10% Annual

    Benefits

    https://careers.niagarawater.com/us/en/benefits

    * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

    Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

    Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

    Top Skills

    Computer Hardware
    It Infrastructure
    Software
    Telecommunications
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    The Company
    HQ: Diamond Bar, CA
    7,500 Employees
    Hybrid Workplace
    Year Founded: 1963

    What We Do

    Niagara Bottling is a leading beverage manufacturer in the U.S., supplying some of the largest brands and stores throughout the country. We are committed to producing high-quality beverages, including bottled water, sparkling water, teas, sports drinks, non-dairy milk products, and more, while reducing our impact on the environment. Niagara began as a family business in 1963 offering five-gallon containers for home and office delivery. In the early 1990s, we expanded into single-serve private label bottled water for grocery, club, convenience and wholesale customers. Today, we remain a family business, providing our customers with an unbeatable combination of quality, price and service.

    Why Work With Us

    Niagara’s stability and growth provide security and opportunity. Team Member relationships drive success, impact innovation, and shape the future. We appreciate everyone’s unique experiences and are fulfilled by challenging work, a supportive team, and leaders who value us.

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