International Account Specialist

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

The International Account Specialist is responsible for the daily order management of Saputo’s International business customers and is critical in supervising timelines for domestic and export shipments. This cross-functional role will partner with Sales and other supply chain departments to provide best in class service to Saputo Dairy USA Cheese and Ingredient channel customers.

How You Will Make Contributions That Matter ...

• Create customer orders, validate pricing, weight, and incoterms.
• Request and confirm bookings freight forwarders.
• Create shipments in SAP to ensure freight invoicing is accurate
• Prepare and ensure accuracy of export documents as required by country, such as but not limited to, Commercial Invoice, Packing List, Government Certificates, Original Bill of Lading, Sea Waybill, AES filings, and Certificate of Insurance.
• Process and review letters of credit and payment confirmation from customers
• Partner with third party vendors and systems to create, update and submit required customer data.
• Manage deadlines to ensure customer receives export documents prior to product arriving at port destination.
• Maintain ship schedule document and report on the status of export orders in weekly team meetings.
• Monitor order status and material availability with 3PLs, Plant, Production and Sales.
• Prepare internal and external customer correspondence (email, memo, documents, etc.)
• Minimize or eliminating negative impacts to the customer. 
• Maintain Broker Commissions files.
• Build strong relationships with our cross functional teams  

You are Best Qualified for this Role if you Have ...

• Have 2+ years of experience in supply chain, customer service, or account specialist position.
• Have experience in supply chain operations, inventory or forecasting in the Food and Consumer Goods industry (preferred).
• Have experience with SAP, Excel, and Microsoft Applications (preferred).
• Skilled at time management and prioritization of tasks where priorities change rapidly, and tight deadlines exist.
• Are exceptionally detail oriented to ensure accuracy on all export documentation.
• Strong communication and critical thinking skills

We Support and Care for Our Employees by Providing Them With…

• Development opportunities that enhance your career fulfillment.
• Meaningful compensation & benefits that help you care for your family.
• Opportunities to contribute to your community and enhance the lives of others through Saputo products.

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Salary range: $58,670 to $77,000

Salary offers will vary commensurate with experience, education, skills, and training.

In the USA, Saputo ranks among the top three cheese producers and is one of the top producers of extended shelf-life and cultured dairy products, with a portfolio of well-loved brands such as Stella, Frigo Cheese, Montchevre, Stella, and Treasure Cave. We also boast a strong foodservice presence, partnering with reputable chain restaurants and broadline distributors.

Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC endeavors to make CareersUSA.Saputo.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 214-863-2300 or email [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Saputo Cheese USA Inc. and Saputo Dairy Foods USA, LLC are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information on your EEO rights under law, please visit www.EEOC.gov.

To review the Saputo Cheese USA Inc. and Saputo Dairy Foods USA LLC Privacy Notice for California applicants, please visit our Corporate website associated section by clicking here (English) or here (Spanish).